ROXAN B. STA ANA, MAED
LICENSED EDUCATOR | EXPERIENCED AI TRAINER | CUSTOMER SERVICE
PROFESSIONAL SUMMARY
Versatile and results-driven professional with experience in education, program management, customer
service, and AI training. Licensed educator skilled in curriculum design, instructional delivery, and learner
engagement. Experienced AI trainer with expertise in data annotation, content review, and model
optimization. Strong background in customer service, demonstrating effective communication and problemsolving skills. Adaptable and able to excel across diverse fields, bringing a unique blend of technical,
academic, and interpersonal expertise.
EDUCATION
LA CONSOLACION UNIVERSITY PHILIPPINES
Doctor of Philosophy in Education Major in Educational Leadership and Management
In Progress- Dissertation Writing
Master of Arts in Education Major in Early Childhood Education | Class of 2018
Honors/Awards: Magna Cum Laude
Bachelor in Elementary Education Major in Early Childhood Education | Class of 2010
RESEARCH EXPERIENCE
INTERNATIONAL PUBLICATION | 2024
Psychology and Education
Title: The Utilization of Play-Based Innovative Teaching Strategy Among Kindergarten Pupils: Analysis
of Implementation and Outcomes |April 15, 2024
PROFESSIONAL EXPERIENCE
ALIGNERR
AI TRAINER | FEBRUARY 2025 TO PRESENT
Conduct data annotation and labeling to train and improve AI models for accuracy and performance.
Review, validate, and refine AI-generated outputs to meet quality standards and project guidelines.
Collaborate with team members to develop and implement training datasets for various AI applications.
Apply subject matter expertise to ensure contextually and linguistically correct AI responses.
Identify patterns, errors, and improvement areas in AI outputs for model enhancement.
Maintain detailed documentation of workflows, guidelines, and project updates.
Meet productivity and quality targets within set timelines for assigned projects.
IMMACULATE CONCEPTION I-COLLEGE
DECEMBER 2023 TO PRESENT
Program Coordinator
Plan, organize, and oversee academic programs, training schedules, and special events.
Coordinate with faculty, reviewers, and students to ensure smooth program implementation.
Monitor program progress, assess outcomes, and recommend improvements.
Manage program resources, materials, and schedules to meet quality standards.
Facilitate communication between stakeholders to maintain alignment with institutional goals.
Professor / LET Reviewer
Deliver engaging lectures, workshops, and review sessions for aspiring educators.
Design and implement curriculum materials tailored to the Licensure Examination for Teachers (LET).
Assess students’ progress through exams, quizzes, and performance evaluations.
Provide mentorship, study strategies, and test-taking techniques to boost pass rates.
Incorporate interactive and learner-centered approaches to enhance understanding of core topics.
KUKAN PLAYGROUP AND TUTORIAL CENTER
ACADEMIC HEAD |-
Planning, implementing, and evaluating curriculum programs.
Supervised faculty performance through classroom observations, mentoring, and professional
development initiatives.
Designed academic policies, guidelines, and schedules to align with institutional and accreditation
standards.
Monitored student performance and implemented intervention programs to improve learning
outcomes.
Oversaw the preparation of reports, accreditation documents, and compliance requirements.
Fostered a collaborative and supportive learning environment for both faculty and students.
JP MORGAN CHASE AND CO.
ACCOUNT SPECIALIST |-
Managed client accounts by processing transactions, resolving inquiries, and ensuring data accuracy.
Delivered high-quality customer service through phone, email, and system-based communication.
Handled account updates, maintenance requests, and issue escalations in compliance with company
policies.
Ensured adherence to regulatory requirements, security protocols, and confidentiality standards.
Collaborated with internal teams to address client concerns and improve account processes.
Met performance metrics in accuracy, turnaround time, and customer satisfaction.
PCF SPARKLETOTS PRESCHOOL SINGAPORE
ENGLISH TEACHER, LEAD TEACHER 2 |-
Led class instruction and managed daily routines for preschool learners, focusing on language and
literacy development.
Designed and implemented lesson plans aligned with the Early Childhood Development Agency (ECDA)
framework.
Guided assistant teachers, provided mentorship, and ensured adherence to teaching standards.
Fostered a nurturing, safe, and engaging learning environment that encouraged creativity and social
skills.
Conducted developmental assessments and maintained open communication with parents on student
progress.
DEPARTMENT OF EDUCATION, SAN JUAN ELEMENTARY SCHOOL
SCHOOL COORDINATOR & KINDERGARTEN TEACHER |-
Taught foundational literacy, numeracy, and socio-emotional skills to kindergarten students.
Coordinated school programs, events, and community partnerships.
Managed administrative tasks, including reporting, documentation, and compliance with DepEd
guidelines.
Developed learning materials and activities tailored to young learners’ developmental needs.
LA CONSOLACION UNIVERSITY PHILIPPINES
PART-TIME COLLEGE INSTRUCTOR |-
Delivered lectures, facilitated discussions, and guided student projects in assigned subject areas.
Prepared instructional materials, assessments, and feedback to support academic growth.
Encouraged critical thinking and professional readiness among college students.
SKILLS
Education & Training
Program & Academic Management
AI Data Annotation & Model Optimization
Customer Service & Client Relations
Communication & Organizational Skills
REFERENCES
Mrs. Enid L. Manio, Preschool Teacher, PCF Singapore
Phone: -
Dr. Mary Christine B. Carruthers, Program Head, ICI College
Phone -
