Roxan Rivera

I am a highly motivated Customer Relations Manager and Social Media Manager with over three years of experience supporting international clients in both customer service and digital marketing roles. I specialize in providing excellent customer support through email, chat, and phone, ensuring client satisfaction and long-term loyalty. I’m also skilled in managing and growing social media platforms like Facebook, Instagram, LinkedIn, and TikTok—creating content, scheduling posts, and running engagement-focused campaigns. I’m proficient in tools such as Canva, Meta Business Suite, Workiz, Go High Level, Ring Central and Google Workspace, and I thrive in remote work environments where strong communication, organization, and attention to detail are key. I’m confident that my blend of client-focused service and creative content management can bring value to your team.