Looking for an all arounder to help you with your day-to-day tasks? Look no further! I am highly experienced Customer/Technical support and proficient Virtual Assistant that can tick off the checkboxes on your to-do-list. With over 5 years of customer service experience handling different accounts. I am also a potential voice-over actor. Here's a list of the tasks I can accomplish for you:
CSR/TSR role:
• Cold-Warm Caller
• Responding to Emails/Chats
• Have handled Software account to troubleshoot
• Have handled Healthcare Account (Claims)
• Have handled Financial Account (Disputes, Refunds etc)
• Have handled Travel Accounts
• Have handled Telco Accounts
• Have handled E-commerce/Retail accountsless