Rowland Chisom Precious

📍 📞 📧 ROWLAND CHISOM PRECIOUS Nigeria (Remote) +234 XXX XXX XXXX Email*************** 💼 Virtual Assistant | Customer Support Professional | Appointment Setter PROFESSIONAL SUMMARY Certified Virtual Assistant with 3+ years of combined experience in corporate support, remote work, and education. Tech-savvy professional with strong skills in customer support, administrative assistance, sales support, and digital communication. Proven ability to manage tasks independently, support teams remotely, and deliver high-quality results in fast-paced environments. CORE SKILLS Virtual Assistance & Admin Support Customer Support (Email, Chat, Phone) Appointment Setting & Lead Qualification CRM Tools (HubSpot, Google Sheets, Forms) Email Management & Calendar Scheduling Data Entry & Internet Research Communication & Client Relationship Management Microsoft Office & Google Workspace Remote Collaboration Tools (Zoom, Slack, WhatsApp) Time Management & Organization PROFESSIONAL EXPERIENCE Virtual Assistant / Customer Support (Remote) Freelance / Contract | 2022 – 2024 Managed emails, scheduling, and client follow-ups for remote clients Handled customer inquiries professionally via email and chat Assisted with lead generation and appointment setting Maintained accurate records using Google Sheets and CRM tools Supported sales and operations teams remotely Teacher – Amazing Grace School Nigeria | 2020 – 2023 Delivered structured lessons and managed classroom activities Developed strong communication, organization, and leadership skills Maintained student records and performance reports Built patience, problem-solving, and people-management abilities transferable to remote and corporate roles CERTIFICATIONS Certified Virtual Assistant (VA) Remote Work & Customer Support Training TECHNICAL PROFICIENCY Google Docs, Sheets, Forms Microsoft Word, Excel Zoom, Google Meet Email platforms (Gmail, Outlook) ✔️ ✔️ ✔️ AVAILABILITY Fully remote Flexible time zones Reliable internet & laptop