Rowie

ROWIE MEDRANO CUSTOMER SERVICE SPECIALIST SPECIALIZATIONS Amazon Central Specialist ( Lister, Order processor, Email Handler, Returns specialist) Data Encoder CONTACT INFORMATION WORK EXPERIENCE Customer Service Team Leader - Bauan Batangas Philippines 4201 -- CLEARSTONE TRADING FEB. TO 25 2016 JULY (AMAZON 19 UK) 2019 Leads a team of 6 in customer services department but also assist co tl's in overseeing the company Speaks with suppliers and clients for important issues Virtual Assistant MVTRADE AUGUST 1, 2015 TO JANUARY 4. 2016 Order processor Parcel Tracking Specialist Part time Customer Service Customer Service Representative ALORICA (BPO) SEPTEMBER 21, HEALTHCARE 2009 TO MAY ACCOUNT 04, 2011 Act as a liaison for the patients and the Healthcare providers Assists members on inquiries about insurance benefits and premiums. Customer Service Representative ALORICA MAY 28, (BPO) 2007 AIRLINE TO COMPANY SEPTEMBER 21 2009 Makes and confirms reservations for passengers on scheduled airline flight. Arranges reservations and routing for passengers at request of passengers. EDUCATION BACKGROUND College: Batangas State of University BUSINESS PERSONAL INFORMATION Complete Name: Rowie Hernandez Medrano MANAGEMENT -) Age: 35 Birthdate: October 28, 1983 Secondary: Bauan High School -) BA ADVERTISING ARTS, CLASS OF 2006