Rowie M

Rowena Olaes Mundo - ·-#20 Harris St. East Bajac-Bajac Olongapo City, Zambales Skype ID: anewor.o2 OBJECTIVE Dedicated and highly skilled virtual assistant with 12 years of comprehensive experience in administrative support, customer service, and project management. Eager to secure a rewarding role within a dynamic organization where I can apply my expertise to improve efficiency and client satisfaction. I am committed to continuous professional growth and look forward to further developing my abilities through the company's advanced training programs and collaborative work environment. SKILLS General Administrative Tasks Lead Generation Database Entry Project Management Invoice & Data Analysis Salesforce Zoho CRM Proficiency Bookeeping Presentation Formatting File Organization Management Shopify, Ebay, Amazon Management Product Research & Fulfilment E-commerce Product Listing Data Cleaning Content Development Canva Editing Documentation Problem Solving PROFESSIONAL EXPERIENCE WorldFront.Inc Exception Invoice Analyst October 26,2019 - Present Working with a high transaction volume established online retailer to analyze exceptions in product and transport invoices to optimize business profitability and reduce defects. A53 Financial USA September 2020 - May 2024 Involves efficiently receiving, categorizing, and accurately inputting various documents into organizational systems while ensuring data integrity and compliance. AllYouAre.Com May 2024 - November 2024 Lead Generation Specialist Provides support to real estate professionals by handling administrative tasks, managing schedules, organizing property listings, coordinating appointments, and assisting with client communications. They help streamline operations and ensure efficient workflow within the real estate business. Jimmy Cricket Wallpapers November 2023 - present on call SHOPIFY Virtual Assistant Specializing in the efficient management of data entry tasks for Shopify store / backend management. Allure Portal January 2019 - September 2019 Executive Assistant Creating & managing invoices. - Collecting payment information from clients Medident Supplies Virtual Assistant Handling sheet for inventory and supplies. SIGNARAMA Virtual Assistant Managing data and processing quotes for signage solution. December 2018 - January 2019 September 2018 - December 2019 FABEVE JEWELRY STORE February 2018 - September 2018 Project Manager Managing website, processing orders, adding products, images and description. EGG n CHIPS CLOTHING General Assistant Product Lister (Amazon, Shopify, Ebay, Rebels) HAUTEOC TRAVELER Project Manager/Executive Assistant Organizer of online operations for the event production. May 2016 - Sept 2017 December 2013 - February 2014 MOBVOIP TELECOMMUNICATION COMPANY Manager Team Manager and Account Keeper. Sourcehov Phil. Inc Data Entry Specialist Inputting medical data into another database. July 2012 - February 2014 July 2009 - July 2012 Columban College September 2000 - February 2001 High School Secretary Taking care of all accounts, exams, form 137 of students/taking down notes for monthly meeting, Principal’s assistant. TOOLS Microsoft 365 Google Suite Google Workspace Hunter Seamless Slack Trello Zoho Hubspot Salesforce Monday.com Quickbooks Xero Canva CERTIFICATION BASIC DISPUTING CERTIFIED (CREDIT REPAIR) Provider: Credit Repair Cloud Issued: February 2023 Fix credits, enabling more opportunities to be available for clients in the future. LINKS https://www.freelancer.com/u/anewor28.html https://www.upwork.com/freelancers/anewor28 http://www.onlinejobs.ph/jobseekers/info/287409 Wordpress Asana LastPass Loom Skype Whatsapp Notion