Rowena M. Austria

I am proficient in telemarketing in customer service tasks, I have had an experience for both in reputable company. professional phone and email skills and I am great at computers. I know how to manage my time carefully by multitasking and doing my job right. I love to learn knew things and I am a fast learner. I have 8 years of customer service experience and, I also take orders, process returns and refund customers for returned purchases. I have also replied to individual emails providing the customer with order status inquiries and provide information on return information.

I also have experience using Microsoft Word and Microsoft Excel, my new favorite, Google drive which allows me to do almost everything that Microsoft Word and Microsoft Excel allows to be done while being able to share information on those documents in real time without having to save them and email the document. 

When inviting me to a project please know that I have a project that I am committed to long-term, I have a friendly, professional demeanor and tend to be very organized, allowing me to multitask quickly. I'm a quick learner and enthusiastic. I look forward to working with you as a customer service rep.