Rowena Gungon

I am a Social Media Expert who specializes in Instagram growth management. Given my experience and success working with a wide variety of clients, I’m more than ready to start growing your exposure on Instagram by creating a custom strategy to reach your target audience, and then ensuring a successful execution. I can drive traffic to your page and provide you with real, targeted and engaged followers.

I have 4 years of experience in Social Media Managing and Customer Service assisting American customers. I was trained at a large Call Center in the Philippines and served as a Product Trainer and Assistant Team Leader for a year. I have been working with numbers of clients who have been greatly satisfied with my service. I can provide e-mail, ticket and phone support and will do everything I can to delight your customers. Communication is my passion and I firmly believe in fully comprehending customers' needs in order to achieve customer satisfaction. Throughout the years of my experience as a Customer Service Agent and Social Media Specialist I have managed to hone skills that are very close to my personality and that I consider essential to quality customer service, such as patience, attentiveness, clarity, positive attitude, time management, empathy, calmness, promptitude and persuasiveness. I am always willing to learn and will fully familiarize myself with the products and services that you offer in order to provide the best possible support to you and your customers.

I am a full-time freelancer and can work anytime at any timezone.