Rowena Guerrero Casumpang

ROWENA GUERRERO CASUMPANG Virtual Assistant PERSONAL PROFILE CONTACTS A goal oriented virtual assistant who will always provide her client with a top quality service that meets their needs and expectations. Ability to communicate with clients http://bit.ly/rowenagcresume02 providing exceptional service that ensure client retention and positive feedback. Proven https://www.linkedin.com/in/rowena-guerrero- ability to increase sales through dedication on the task that drive profitability. casumpang-a-a/ https://rowenaguerrero0779.wixsite.com/mysite MY VIRTUAL ASSISTANT SERVICES EDUCATION BACHELOR OF SCIENCE IN COMMERCE MAJOR IN MARKETING 2004 University of San Agustin General Manual Skip Tracing Lead Generation Specialist Email Management / Filtering Data Entry Specialist Photo Editing using Canva SKILLS AND ABILITIES Luna St. Iloilo City Good communication and time-management skills SAINT JOSEPH SCHOOL 1996 San Miguel, Jordan, Guimaras 5045 Customer service oriented Ability to work under pressure Very eager to learn Knowledge in Computer software application AWARDS WORK EXPERIENCE EMPLOYEE OF THE QUARTER SALES ASSOCIATE - July- September 2016 Al Nasser Sports Center Al Nasser Sports - kuwait Egaila Showroom, Awtad Mall Kuwait EMPLOYEE OF THE MONTH - December 2005 Eastridge Golf Club, Inc. July 2014- July 2017 Responsible for actively promoting and selling the company's products to a wide range of customers in a very competitive market place. Greeting customers in a professional manner and listening to their needs. Prepare and display new items for walls and hanging areas. Prepare reports of monthly target for Manager and Department Supervisor. TRAININGS REAL ESTATE VA COURSE - December 2019 Eden Virtual Services- Online training RECEPTIONIST/ REGISTRATION CASHIER Eastridge Golf club, inc. February 2006- October 2010 Brgy. Bilibiran, Binangonan Rizal Created a professional, welcoming atmosphere for customer and staff Answer incoming calls, make reservations as needed SELLINGS SKILLS COURSE Performed administrative and clerical tasks - February 2015 Assist customers by providing information and resolving their complaints. Retail Academy, Hawally Kuwait Accept and collect payments and submit sales HANDICAPPING CLERK Eastridge Golf Club, Inc. February 2004- February 2006 Brgy. Bilibiran, Binangonan, Rizal Encode and export scores of players Upload handicap updates and import files for filing and posting Submit monthly report to the concerned officers