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About Me
I am a woman with a heart. Behind of my success is the love to my work and dedication to every task that
I have. As a virtual assistant and being an expert in customer service, I am confident that my skills helps
me a lot to be at the top of my career.
Interest
INTERNET
DISC Personality
TRAVEL
FOOD
DANCE
Date of birth: July 28,1991
Address: Tomas Oppus St. Combado, Maasin City, Southern Leyte Philippines 6600
Education: Saint Joseph College
★ BS in Business Administration major in Financial Management
Home Based Experience
Telemarketer / Outbound Calls
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Closing deals
Heavy outbound calling, hitting call quota daily
Hitting and going above sales quota
Following up on inbound leads, new and old
Building relationships with sellers
Using lead developed by the bank, makes outbound calls on prospective clients and
qualifies for next steps
● Maintain current knowledge of lending programs, policies, procedure and regulatory
requirements to ensure exceptional customer service
● Counsel clients to recommend the best mortgage products for their individual
circumstance
● Ensure exceptional customer experience by overseeing loan process from origination to
close and providing on-going communication to customers and business partners
Software application: Dialpad
Customer Service Skills:
Positive Attitude
Attention to Detail
Patience
Listening Skills
Adaptability
Analysis
Documentation Skills
Customer Service
Lead Generation and Human Resource Assistant
● Worked for a client in the Hong Kong who owns a Recruitment Agency
● Finds a potential applicants through Linkedin
● Execute on Lead Nurturing Strategy
● Assist with day to day operations of the HR functions and duties
● Provide clerical and administrative support to Human Resources executives
● Compile and update employee records
● Process documentation and prepare reports relating to personnel activities
● Assist our recruiters to source candidates and update our database
Software application: Contact Out and Email Finder (Google Extension)
Lead Generation Skills:
Strong Analytical Skill
Attention to Detail
Knowledgeable of Google apps
Documentation Skills
Excellent organizational skills
Virtual Assistant / Social Media Manager
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Worked for a client in the US that owns online store with Facebook page
Handled Social Media platform such as posting and monitoring content, hiding
negative comments, advertising and answering chat
composing content for social media messages and advertising and convert traffic to
sales
engaging with followers
Responsible for posting pre-scheduled announcements in the customer Facebook
page
Other tasks include research, product listing and email inquiries
Software application: Hubstaff and Canva
Virtual Assistant / Social Media Manager Skills:
Reliability
Good communication skills
Time-management
Resourcefulness
Managing expectations
Instilling confidence
Adding value
Article writing
Data entry and product listing
Flexible Administrative skills
Advertising, Sales and Marketing
Situation Evaluation and Attentiveness
Speedtest Result
DISC Result
Typing Test Result
