Rowena De Luna

ROWENA DE LUNA General Operations Assistant / Human Resources Specialist/Administration PROFESSIONAL PROFILE WORK EXPERIENCE Skilled HR Administrative Assistant with more than 14 years experience coordinating, planning, and supporting Human Capital Assistant daily operational and administrative functions. Laing O'Rourke ME Dubai Ltd (Dec 2014 - Jan 2020) CONTACT DETAILS Mobile:- Email add:-Address: Blk 15 Lt 5 Citta Maria Subdivision Brgy. Darasa Tanauan City Batangas QUALIFICATIONS Over a decade of service preparing well-researched and accurate documents, managing busy calendars, and efficiently handling daily office tasks. SKILLS AND ABILITIES Proficient in MS Word, Excel, Power Point and Outlook Good written and communication skills Good administrative and organizational skills with good attention to detail Detail oriented with time management skills 60 wpm typing skills Positive attitude and team player Ability to learn new technology tools quickly Knowledge of HR Profession such as Recruitment, Training & Development, Database Administration, Employee Relations, Record Keeping, Performance Management, On-Boarding, and Data Entry Ensure that all staff information are updated and maintained accurately 100% in staff database.· Assist and monitor the status of the recruitment tracker report are up to date and correct.· Assist in training process. Maintain and monitor up to date information of all the trainings completed that recorded both in Success Factors and Training Info Central.· Ensure follow up with the staff members to comply on the different activities due at different periods in the performance appraisal cycle.· Assist and support in the internal audits to be conducted to check conformance of existing HC Processes.· Prepare Human Capital reports every 15th and 30th of the month. Handle the documentation process for staff birthdays every month. Provide back end support for initiating and driving community initiative. Provide assistance whenever required in any other administrative function for the department Accounts Assistant NAAM Electronics FZE Dubai (Apr 2011 - Nov. 2014) Handle incoming and outgoing calls.· Responsible in receiving/sending emails to the client of invoices, purchase order, shipping instructions, insurance confirmation, airway bill copy and payment advice. Responsible in applying of new employment visa, online e-gate pass, requesting of Arabic salary certificate, NOC, Employment Contract, etc. using DAFZA Tasheel System. Having basic knowledge in accounts such as posting of entries, ledgers, receipt, payments, invoices, etc. in Tally System. Encoding of petty cash vouchers, cheque deposited, etc. in Tally System. Ensure to take signature of the director for everyday confirmation of deal papers and sent it by email to the concerned person. Responsible in making stock list and daily sales report summary to be given to the sales person and sending it through emails. Responsible in issuing local invoices as well as the release of stocks to the client. Maintain order of office supplies and systematic filing of records. ROWENA DE LUNA General Operations Assistant / Human Resources Specialist/Administration WORK EXPERIENCE Administration Assistant - HR Department City Government of Tanauan ( Jul 2006 - Feb 2011) Assigned at Records and Attendance Monitoring Division and monitor the daily attendance of all job order employees. Prepares and submit certificate of the total number of days of job order employees for payroll purposes. Print and check daily time records of permanent employees who render overtime services. Then submit overtime certification to Accounting department for payment purposes. Prepare and check tardiness and undertime report for payroll deduction and for personnel action. Prepare and monitor the issuance of job order memorandum on undertime and tardiness report. Encoding of manual rejected, daily time record, application for leave and compensatory overtime credits on the system (ITAMS). Prepare all attendance report such as monthly, semestral, quarterly and comparative report on tardiness, undertime and absences. Checking of attendance of employees entitled for magna carta. Assist and participate in the implementation of HR Programs. Trainee Manager Mc Donalds Calamba Phils. (Aug 1998 - Mar 2003) Responsible in maintaining the coordination and cooperation of the employees on the scheduled and tasks assigned to achieve the targets. Responsible for preparing the necessary documents assigned by the Senior Manager (i.e. cash sheets, checks, cash handling and tracking form) Conducts weekly inventory. Ensures that the inventory was properly tallied in the list.· Responsible for taking minutes during the Manager's meeting and prepares the summary of the meeting discussed for the day. Responsible for entertaining the customers’ needs and take necessary action needed for their inquiry and complaints to fix the problem in a good way. Responsible for the awareness of the updates of the company such as promo and other activities involved for the day Promoted as Crew Chief Acts as a Manager's assistant to supervise my subordinates. Accommodating and assisting co-employee needs. Prepares assigned tasks to my subordinates to achieve the targets. Started as Crew Observes FIFO (first in, first out). Arrange stocks in walk-in chiller in order to get stocks to be served properly. Prepares food products in accordance with Standard Operating Procedures. Observes cleanliness and sanitation in all working area. Serve the customers with excellent customer service. TRAINING / SEMINAR ATTENDED Freelancing Course 2.0 Apprenticeship Program as FB Chat Support Advanced MS Excel (16 hours) Developing Assertive Skills (8 hours) Presentation Skills (4 hours) Business English for Effective Communication (24 hours) How to make a Presentations using MS Power Point (4 hours) MS Outlook Training (2 hours) Performance Management (1 hour) Online E-Learning Training EDUCATION Lipa City Colleges Bachelor of Science in Computer Science, Class of 2002 SOCIAL MEDIA