Rowena Caballero

 ROWENA RIVERA CABALLERO 1214 Santiago Street Paco, Metro Manila Tel. No- and- / Home:- Email Add:- 1214 Santiago Street, Paco, Metro Manila OBJECTIVE: To be able to work for a progressive stable and professionally managed organization where I can have the opportunity to assist in the realization of its goals, while at the same time being exposed to an environment where my skills, knowledge and experiences will fully utilized and strengthened for a possible career advancement. WORK EXPERIENCES: COMPANY: 1) TELUS INTERNATIONAL PHILS Makati City FITBIT ACCOUNT – Email Support October 5, 2015 – February 20, 2016 (Resigned due to hospitalization of my father and Death) Duties and Responsibilities: Email Support: Make sure all the emails of customer will properly address according to their queries and complains. COMPANY: 2) JPMORGAN CHASE & CO. Net Plaza Bldg, 31st St. Fort Bonifacio, Taguig City POSITION:EQUITY ANALYSIS SPECIALIST March 18, 2010 – August 02, 2014(Resigned) Duties and Responsibilities: Packager: Ensures that all required documents are attached to the file and that each item is for the correct collateral and borrower. Analyst: Verifies the accuracy of the documents attached to the file, obtains all required additional information and inputs in their respective fields. Awards/Achievements: Most Improved Specialist = First Quarter of 2014 TOP PERFORMER: January 2013 = 105.26% to goal in Quality and 182.88% to Goal in Productivity October 2012 = 99.97% to goal in Quality and 142.35% to Goal in Productivity September 2012 = 103.87% to goal in Quality and 193.81% to Goal in Productivity August 2012 = 101.35% to goal in Quality and 152.51% to goal in Productivity July 2012 = 99.97% to goal in Quality and 142.33% to goal in Productivity December 2011 = 105.26% to goal in Quality and 139.33% to goal in Productivity October 2011 = 103.14% to goal in Quality and 193.57 to goal in Productivity March 2011 = OVERAL RATING 147.80% COMPANY: 3) CEVA LOGISTICS PHILIPPINES, INC. CEVA Bldg., Pascor Dr cor. Johann St. Bo. Ibayo Sto. Nino, Paranaque City POSITION:System Coordinator/Encoder Sept. 07, 2007 to Dec. 15, 2009 NOTE: Now I am handling BLACK & DECKER ACCOUNT after GM Motors (item pulled-out to CEVA last 2008) Duties and Responsibilities: GENERAL MOTORS ACCOUNT same w/ BLACK AND DECKER Responsible for the daily updating of CEVA’s SCV system. Data enter of all receiving, issuing, stock transfers and all stock movements. Coordinates with CEVA’s in-plants with respect to inventory and ATD’s Data enter of all GM ATD’s and printing of SCV pick list. Printing of GM Delivery documents based on ATD’s. Send our daily receiving report to GM for advance notice of shipments received. Coordinates with GM Team Leader regarding cycle count results and assist in reconciliation if needed. COMPANY: 4) MEGA DATA, INC. Mandaluyong City August 28, 2003 – August 2007 Project Basis (RESIGNED) POSITION: Data Encoder a) STANDARD CHARTERED BANK Ayala Avenue, Makati City April 2005 – November, 2005 February 2006 – July 2007 (Project Basis dispatched by MEGADATA)Data Encoder/Clerk Duties and Responsibilities: Encodes and verifies data to check accuracy thru IBM-PC using various data entry software packages such as WordStar, Key Entry and Imaging, etc… Standard Chartered Bank – Updating their applications whether its active or inactive specifically individuals and corporate. COMPANY:5) INNODATA PHILS, INC. 3900 Faraday Street cor. Southsuperhighway, Makati City February 21, 1998 – November 5, 2001 (CLOSED) due to UNION POSITION: Scan-Edit/Compiler/Proofreader Duties and Responsibilities: Scan-Edit – Scanning any possible error incurred during processing keen eye for details and eye analytical application is required. Consistently passed and maintained required quality of 100% and quantity standards. Compiler – Compiling data from different stages of processing using various programs and/or macros within applied softwares. Consistently passed & maintained requested quality of 99.995% and quantity standards. Proof Reading – Requires keen eye for details. Maintaining correct application of project specifications within the proceed data. Consistently passed and maintained required quality of 99.995% and quantity standards. COMPANY:6) ASEC PHILS, INC. 3/F, Pioneer Stationers Bldg. 252 Urban Avenue, Makati City - (CLOSED due to UNION) POSITION: Quality Control Assistant -)/ Data Controller -)/ Data Encoder/Verifier -) Duties and Responsibilities: QUALITY CONTROL ASSISTANT Responsible for seeing to it that all finished jobs confirm to job instructions and required accuracy rate prior to shipment. Responsible for analyzing and familiarizing self with all job instructions. Conducts random sampling of submitted output to check for erroneous fields and accuracy rate jobs in process. Prepares final validation/editing of final output/job prior to shipment to determine whether it meets the required accuracy rate and overall specifications. DATA CONTROLLER Performs printing of encoded documents for proofreading. Act as an assistant quality controller to further scrutinized processed information using the WYSE terminal on lined with the ZILOG (Z-8000) mainframe. Operates the Qualstar (Magnetic Tape Transport) for uploading the documents encoded. Assisted the lead operator in giving instructions to co-encoder. Responsible for batching documents and issuing, receiving, logging and controlling documents batch thus ensure orderly flow of work until a project is finished. QUALIFICATIONS: Typing speed of 50-80 wpm Has an average speed of 10,000-15,000 keystrokes/hour in data encoding With encoding and proofreading accuracy of 99.96% and 99.95% respectively EDUCATIONAL ATTAINMENT: COLLEGE EDUCATION – Graduated Year 1991 Bachelor of Science in Secretarial Administration Major in Business Management (4 year course) ADAMSON UNIVERSITY 900 San Marcelino Street, Ermita, Metro Manila PERSONAL BACKGROUND Nickname:WHENG Place of Birth:Manila Civil Status:with Domestic Partner – Edgardo C. Antalan Child : Juan Miguel Rivera Antalan Citizenship:Filipino Height:5’3” Weight:95 lbs. Religion:Catholic Father’s Name:Ramon F. Rivera (DECEASED) (throat cancer) Mother’s Name:Ofelia A. Rivera (70 years old) SSS:- TIN:- In Case of Emergency : Edgardo Antalan : CHARACTER REFERENCES : MS. CORAZON VILLANUEVA Warehouse Manager CEVA Logistics Philippines, Inc- MR. JOJO AMIL OIC - FEDEX-