Rowena Cabahug

ROWENA BAUTISTA CABAHUG B9001 Encabo Compound San Agustin II Dasmarinas, Cavite Mobile #:- E-mail Address:- Education2000 – 2004 De La Salle University-Dasmariñas Dasmariñas, Cavite Bachelor of Science in Business Administration Major in Business Management TERTIARY EDUCATION WorkingCall Center Agent ExperienceOctober 16, 2015 – September 30, 2016 IQOR Inc. 3rd floor Robinson Dasmariñas – Palapala Gov. Drive Dasma. Cavite Fingerhut Account (Orderline Department) Inbound Calls Fingerhut Account (Collections Department) Inbound & Outbound Calls Fingerhut Account (Customer Service Department) General Inquiries, Order Taking and Billing Concerns Accounting Staff February 24, 2012 – October 15, 2014 Jasper Jean Services Inc. Int. Governor Drive Batuhan Sampaloc IV, Dasmariñas City Cavite Maintains accounting records by making copies; filing documents. Maintains accounting databases by entering data into the computer; processing backups. Protects organization's value by keeping information confidential. Accomplishes accounting and organization mission by completing related results as needed. Preparing wages and managing claims for expenses. Using computerized accounting systems and maintaining accurate records. Check banking activities and handle cash. Dealing with sales invoices, income, receipts and payments. Team Leader/Marketing and Merchandising Coordinator (MMC) June 28 2008 – September 8, 2009 WalterMart Ventures Inc. Imus Lotus – Branch Store (Food Category) and Manpower monitoring and supervision. Ensuring Total Replenishment of the Store. Monitoring Sales Category Report and in charge of preparation during holidays and promotional activities. Handling people such as merchandisers and coordinators and acting as mediator between the company and the suppliers. Proper documentation of Customer Sales Level and Supplier Sales Level. RTV (Return to Vendor) Process or Bad Order Monitoring. In charge of Purchase Order including Overstock report, Out of Stock report, Critical Report and Near Expiry Report. Loan Processor August 2005 – April 2007 AsiaLink Finance Corporation Imus Cavite – Branch Monitoring accounts for confirmation and informing clients regarding details of account. In charge in preparation of check releases, filing of documents and computing amortization and charges. Proper documentation of Chattel Mortgage and Real Estate Mortgage In charge of check preparation. (PDC’s for monthly amortization) Encoding of new PDC’s and editing for PDC replacements on Loan Management System Stabilizing customer relation and entertain queries and follow-ups Invoicer/Encoder March 2005 - July 2005 Casamia Furniture Center, Inc. (OUR HOME) SM-Dasmariñas Track orders. Keep tabs on sales orders and deliveries. Provide better customer service with the ability to view a history of furniture for delivery and services rendered at a glance. Create Sales Reports. Run a report of all invoices everyday or more overdue. Control Overdue Accounts.Maintain buying patterns and sales volumes for customers to give them what they need Handling Customer Complaints. Ability to handle problems encountered during deliveries and assuring promptness in furniture deliveries. SkillsComputer Literate, can able to run Windows Application Software. Personal Birthday: September 22, 1982 DataAge: 34years old Status: Single Citizenship: Filipino Religion: Catholic Height: 5’2 References Rodrigo Openiano Jr. – HRD Manager Jasper Jean Services Inc. Reny G. Albarillo – Procurement Division MIAA Administration Building Niña Grace Pamintuan – HR and Admin Manager CAPP Industries, Inc. _______________________ Signature