Rowelyn Datinginoo

ROWELYN BELARDO DATINGINOO T S R | V I R T U A L B S P Y C H O L O G Y A S S I S T A N T G R A D U A T E | PROFILE A degree holder of Bachelor of Science in Psychology with work experience as a Technical Support Specialist for 2 years and 11 months. With years of experience as a technical support, I have acquired professional skills. I CONTACT have a good analytical skills, above average problem solving skills, computer literate, can follow instructions - well, can work with minimal supervision, detail- rowelyndatinginoo215@gmail. com oriented, has a keen eye for details, can handle difficult Purok Imelda Brgy. Dela Paz, Antipolo City https://www.linkedin.com/in/rowely ndatinginoo15/ SKILLS customers, can work under pressure, and a multitasker. I also have experience and/or knowledge when it comes to staffing and sourcing as part of my duties and responsibilities as an HR intern before for 2 companies. I am seeking further work experience to Transcription and hone my skills and abilities and to share my documentation proficient. knowledge and skills to your company. Above average problem solving skills. Troubleshooting. EXPERIENCE TECHNICAL SUPPORT SPECIALIST TELEPERFORMANCE (Antipolo City) June 30, 2020 - May 30, 2023 Good analytical skills. Handling customer's concern. (e.g., Troubleshooting Can work under pressure. any issues they are experiencing with the service, Honest, responsible, and detail setting up appointments) oriented. Follows instructions well. Has great communication and Basic knowledge about sales (upselling) Customer retention and loyalty. Assisting newly sets of agents that are done with the training about the product and/or what are the written skills. things they needed to do about a certain concern of Adaptable (can work in a customer. changing environment) Knowledgeable in using tools such as; CRM, RIO, Multitasking. CAP/WFE, and Salesforce. Staffing and sourcing. EDUCATION AMA COLLEGES Humanities and Social Sciences Senior High School 2016 - 2018 OUR LADY OF FATIMA UNIVERSITY Bachelor of Science in Psychology June 2018 - July 2023 (Expected) VIRTUAL ASSISTANT (FREELANCE | CLIENT-BASED) Upwork (Remote Setup) April 2023 - Present Admin tasks, setting up appointments, email management, lead generation, SEO. Knowledgeable in using Slack, Discord, Trello, and monday.com. EXPERIENCE(INTERNSHIP) HUMAN RESOURCES GENERALIST (INTERNSHIP) Made in Mars, Inc. (Las Vegas, NV | Remote setup) February 2023 - March 2023 Attending meetings (listing the minutes of meeting) Interviewing possible candidates for any open positions. Job posting Knowledgeable in using tools such as; Google docs, Spreadsheet, Excel, MS Teams, Facebook posting, LinkedIn, Onlinejobs.ph, Indeed. and any google platforms.PSYCHOLOGY INTERN CLINICAL Full House Custodial Care (Quezon City) March 2023 - May 2023 Creating psychological assessments and psychological report. Communicating with the patients and making sure to provide correct response. HR & RECRUITMENT INTERN HOPLA.Online (Hong Kong, Hong Kong | Remote Setup) May 2023 - June 2023 Interviewing possible candidates for any open positions. Job posting. Knowledgeable in using tools such as; Google docs, Spreadsheet, Excel, MS Teams, Slack, Trello, any google platforms, Facebook posting, LinkedIn, Onlinejobs.ph, Indeed. Checking attendance and communicating with the employees. Staffing and sourcing.