Rowell Perez

Rowell Perez Davao City-- PROFILE: I am goal oriented IT professional, I have worked as assistant network administrator and Jr.it administrator, and have special interest in system and network administering, team player making significant contributions to team and individual success. KEY FACTS: ● MCTS in Configuring windows 7 ● CCNA, current since 2012 (CISCO ID: CSCO-) ● 5 years of IT Willing to relocate: Anywhere Work Experience System Administrator Flatworld Solutions-Davao City October 2017 to Present - Manage the day-to-day operations of the Flatworld Solutions host computer by monitoring system performance, configuration, maintenance and repair. - Performs troubleshooting as required. As such, leads problem-solving efforts often involving outside vendors and other support personnel and/or organizations. - Establishes, maintain and manages user's active directory accounts. Install, modifies and maintains system and utility software on server computer systems. Provides server support related to other software. - Establish guidelines and methods for the installation and management of the host computer operating system, VICI server clustering and other components. - Capable of providing multi-tiered technical support. Feedback and resolution of issues reported in our helpdesk system and by our customers within the service level agreement (SLA) provided. - Keep all our servers running on different operating systems 99.9% of the time through efficient management and close monitoring. - Ensure that critical servers are fully backed up in our redundant business continuity sites. - Stays current with technological developments in system administration technology and recommend ways for Flatworld Solutions to take advantage of new technology. IT Network and Software Engineer Sycore Business April 2017 to October 2017 2nd flr Maduramente bldg, Nat'l Hi-way General Santos City - Propose system and network architecture specifications based on requirements, budget, availability, utilization - Execute the approved architecture, prepare and manage the software or hardware environment; deploy, install, configure, manage and test software or hardware in development. - Ensure security of the applications, servers, networks, data and other digital assets by implementing policies, establishing network and server access levels and maintaining documentation. - Maintain server, network, software and hardware performance by monitoring and analyzing, performance tuning, troubleshooting, escalating problems and collaborating with the development team or with 3rd party to investigate and resolve issues. - Upgrades network, local or server environments by researching. Exploring and proposing new technologies or best practice, conferring with development team or with 3rd party vendors, developing, testing, evaluating and installing enhancements JR. System and Network Administrator Java Computer Technics May 2014 to February 2017 Al Aziziya, Bin Othman Street Qatar - Provide technical and troubleshooting assistance related to computer hardware and software mobile devices and other tech tools and products. - Diagnose and resolve technical problems with hardware, LAN, WAN and other systems. - Install, Modify, repair and test computer hardware and software. - Run reports to determine malfunctions that continue to occur - Inform management of recurring problems. - Maintain inventory of all equipment, software and software licenses - Stay current with system information, changes and updates. - Perform timely workstation hardware and software upgrades as required - Install computer peripherals for users - Assist with onboarding of new users Assistant Network Administrator KCC Mall of Marbel April 2013 to October 2013 Koronadal City - Supervised and maintained daily network operations, including internet administration. Researched, planned, developed, and implemented overall integrated LAN/WAN system design, including hardware component specifications, upgrades, configuration, and expansion. Monitored and diagnosed network system-level issues of performance, speed, reliability, and accessibility. Installed, upgraded, and configured routers, switches, and hubs. - Resolved problems related to collision, data traffic congestion, LAN segmentation, and network cable standards. - Planned project management of infrastructure for PABX including MTTC and TTC, and LAN/WAN networks, including design, analysis, installation, and maintenance. Coordinator with administration of a network IT Personnel for Consolidated Workers Cooperative-Davao City May 2011 to April 2013 Davao City Provide technical assistance to 10 staff, assisting with network access, printing, and application software operation. Assisted IT Coordinator with administration of a network. Performed routine maintenance and user file backups. Provide technical support and end-user training to co-employees on software and computer systems. Part time Computer Maintenance Nocs Internet Café August 2010 to April 2011 Polomolok South Cotabato Responsible to maintain the computers of the café, including monitoring the network, updating the patch of the online games. MAJOR TECHNOLOGIES: ● Microsoft Server Platform including Windows Server-, Windows Client with IP Networking, patch management, security configuration, active directory, GPO. ● Network Appliances including various routers like cisco and vyatta, switches like cisco, 3com and HP, and wireless. Have experience in deployment, maintenance and troubleshooting, Local Area Network (LAN) and Wide area network (wan), UTM Firewall, VMWare. ●Telecommunication experience maintaining and troubleshooting PABX NEC. Experience roll up and maintaining Vicidial / Asterisk server ●Tools Symantec Antivirus/Kaspersky Internet Security, Adobe Photoshop, Acronis True Image, EASEUS Data Recovery, Nas, Ticketing System. Education BS in Information Technology AMA Computer College 2011 Skills • Hands-on experience with Network Firewall, computer networks, network administration, Windows and Linux servers. Software and hardware management, Customer support services, Software installation, configuration and upgrades,System backup/Recovery, Server/Desktop Virtualization, Troubleshooting IT issues, Server maintenance, Deployment Patches & Updates Configuration & Upgrading, have knowledge in call center setup (VOIP and SIP). have knowledge of technical management, information analysis and of computer hardware/software systems Certifications and Licenses CCNA December 2012 to December 2015 MCTS October 2013 to October 2018