I've worked in the call center industry for 4 years, handling phone calls to emails. I also did technical support for a professional drone company and in those years, I only handled projects that are based in the US strictly using the English language.
I also worked as a home-based admin support for a logistics company in the US you can check my Upwork profile regarding this position.
Since I'm an experienced customer support you can make sure that I can work with minimal supervision and do well under pressure.