Rossana Bautista

ROSSANA G. BAUTISTA E-COMMERCE VIRTUAL ASSISTANT Efficient and results-driven E-commerce Virtual Assistant with experience in product listings, customer service, and sales optimization. Skilled in Shopify, Etsy, and eBay, I help businesses streamline tasks, increase sales, and enhance customer CONTACT-- Narra St. Sionson Subd. San Vicente, Malolos City, Bulacan, Philippines SKILLS satisfaction. RELEVANT EXPERIENCES SOCIAL MEDIA MANAGEMENT Freelancer | April 2024 - Dec 2024 Monitor and respond to direct messages, and inquiries on platforms such as Instagram, Facebook, and LinkedIn. Provide accurate and prompt responses to questions about products, services, or brand information. SHOPIFY PRODUCT LISTER All Security Equipment | July 2021 - April 2024 Ensuring that all product information is accurate and up-to-date and that product listings are properly categorized and displayed on the website. Optimize product listings for search engines and ensure that product pages are easy Product Listing & Optimization for customers to navigate. Customer Service & Order Fulfillment Creating product listings with accurate and compelling product descriptions, pricing Social Media Management SEO for E-commerce Data Entry & Reporting Email Marketing Market Research Time Management and Multitasking Basic graphic design using Canva Spreadsheet Management information, product images, and other relevant details. GENERAL VIRTUAL ASSISTANT One Academy | March 2021 - September 2021 Data entry: Updating and maintaining databases, spreadsheets, and other digital files. Social media management: Creating and scheduling social media posts, monitoring social media accounts, and responding to messages and comments. Assisting with personal tasks such as booking appointments, paying bills, and other administrative tasks ADMINISTRATIVE/ACCOUNTING ASSISTANT Maxiplus Marketing Corp. | May 2010 - Feb 2021 Performing administrative tasks such as answering phone calls, responding to emails, scheduling appointments, and maintaining files. TRAININGS Shopify Management | Jun 2021 Social Media Management Training | Jun 2021 Product Research Training | May 2021 Bookkeeping Training | Apr 2021 Canva Usage | Mar 2021 Virtual Assistant Beginners | Jun 2020 Entering and maintaining accurate data in financial and administrative systems. Managing invoices, bills, and payments for vendors and clients, and ensuring that all financial transactions are recorded accurately in the accounting software. EDUCATION BACKGROUND COMPUTER SECRETARIAL Bulacan Polytechnic College | June 2008 - April 2010 Envisions becoming a lead provider of quality and affordable technical vocational, entrepreneurial, and technological education, and a producer of highly competent and productive human resources