Rosie Tackley

I’m a results-driven professional with over a decade of experience in high-volume customer service, remote operations management, and stakeholder engagement. My background spans consumer dispute resolution across a variety of sectors.

🔹 Quality: Experienced in working between two parties, handling service escalations, and ensuring high service standards.

🔹 Communication Expert: Handled 4,000+ complex consumer cases annually with empathy and efficiency; trained in safeguarding and customer satisfaction

🔹 Remote Work Professional: Successfully led remote teams, met KPIs, and delivered service excellence under pressure for 5+ years

🔹 Listing & Marketing Collaboration: Strong written communication skills and attention to detail for updating listings, writing reports, and optimising visibility

🔹 Tools & Platforms: Comfortable with CRM systems, workflow tools, and digital collaboration in remote teams

I am passionate about delivering seamless service experiences and driving operational efficiency. Open to flexible, contract-based roles in remote customer support, property management, and digital operations.

✅ Available for ongoing or project-based work

✅ UK-based, with flexible working hours

✅ Ready to add value from day one