Rosie Glenda

With over a decade of international experience in sales development, customer service, project management, and operations leadership, I have built a career rooted in results-driven communication, strategic client engagement, and cross-functional team collaboration. My journey has taken me across diverse industries and regions — including North America, Southeast Asia, and the Asia-Pacific — allowing me to bring a truly global perspective to every role I undertake.

• Sales Development (U.S. & Singapore Software Companies)
• Expert in outbound calling using HubSpot CRM to generate and qualify leads.
• Skilled in educating prospects, handling objections, and converting leads into opportunities.
• Customer Service (Verizon, U.S.)
• Delivered front-line support, resolving inquiries and complaints with professionalism.
• Maintained strong client relationships and ensured high customer satisfaction.
• Project Management & Talent Acquisition (Microsoft & Sara Beattie, Asia)
• Managed sales and lead generation for Microsoft SMB clients in ANZ; contributed to NZ$20M in sales.
• Led recruitment strategies, interviews, and staff onboarding for regional clients.
• Operations & Team Management (Peranakan Guesthouse, Malaysia)
• Oversaw full hospitality operations, managed teams, schedules, and training.
• Handled bookings, guest relations, cost control, and quality service delivery.
• Sales & Negotiation (Sears Canada)
• Led client negotiations for service sales, building trust and securing new business.