Roshni Nair

Roshni Nair Email:- Objective: To develop a career in an esteemed organization and grow along with the organization by contributing to its success and growth and thus leading to a successful & responsible position in the organization. Work Experience: Content Writer Designation : Freelancer Work duration : July 2017 – Till date Job responsibilities: I have written articles in the capacity of a freelance for over 6 months. I am comfortable writing SEO based articles, blogs, web-content articles, research based articles etc. I am a very dedicated and reliable person and take my work very seriously. KPMG India Designation : Senior Executive Organization : KPMG India Pvt Ltd Work duration : March 19, 2012 – April 15, 2016 Job responsibilities: At KPMG my role was to manage the KPMG India website and India Intranet. Along with maintaining and updating the content on the website I am also responsible for the SEO of the website and analytics reporting using various tools available. My main responsibilities were - * Translate business challenges & requirements into corresponding Knowledge Management Strategy and Solutions * Creating a Knowledge Management framework, streamlining existing knowledge base, designing processes for knowledge management systems and on-going management of the knowledge database * Ensure consistent, high-quality service by developing and maintaining dedicated, strong relationships with primary stakeholders of the team * Responsible for End-to-End Project Management - assess the needs of the project, recommend methodology & approach for the project; including who to elicit information from, what techniques to utilize, create and adhere to timelines, design and implementation of the solution including unit/user testing * Work with business verticals and teams to enhance the ways knowledge is categorised and stored Apart from this, I am responsible to create weekly Internal Newsletters for circulation throughout the firm. Technical knowledge: I have worked on Sharepoint 2007, Adobe Experience Manager 6.1, Google Analytics, Magus Active Standards, Dreamweaver, Photoshop (Basic). ARANCA MUMBAI PVT LTD Designation : Executive Organization : Aranca Mumbai Pvt Ltd Work duration : June 27, 2011 – March 16, 2012 Job responsibilities: I have single handedly managed Knowledge Management activities at Aranca. Content Management: Creating and maintaining the Intranet Portal which is based on the Wiki technology. Have created the whole intranet from scratch, touch-based with business practice heads to get content for their respective sections on the portal. Maintained the portal for content freshness and archival of old content. Apart from Wiki technology, I also got the opportunity to work on Drupal site. In-house Newsletter: Developed, co-created and co-ordinated the release of the monthly In-house newsletter. Wrote articles for the newsletter and designed the layout of the newsletter. Worked on Photoshop, Dreamweaver, HTML, Microsoft Pagemaker, HTML email newsletters, etc. DELOITTE TOUCHE TOHMATSU Designation : Knowledge Analyst Organization : Deloitte Touché Tohmatsu Work duration : 1 year 8 months (May 12, 2008 – January 29, 2010) Job responsibilities: Project/ Product and Service Delivery Primarily worked on content management, on various platforms like Vignette 6 and SharePoint 2007. Content Management activity includes- Creation of sites, maintaining the site features, usage of different web parts, regular site audits and redesigning of sites/pages for increasing usability. Extensively worked on Dreamweaver (for HTML) and Photoshop. Independently handled a major project with Global Enterprise Risk Services Manager (Knowledge Management). Identifying and initiating new project ideas and content requirement. Worked with Global counterparts to enhance and tailor the product deliverables to meet customer specifications. Monthly creation of different types of web trend reports using Omniture tools. Delivered products/services with 98% accuracy and 100% on-time. Client Relationship Proactively addressed client requirements & participated in resolving issues (documented all such issues and resolutions) Ensured to have regular calls with the project leads and proactively provide updates, suggestions, issues on calls. Handled tight deadlines with high quality and accuracy. Extra – curricular activities: Attended the Mumbai KM Community Conference on 26th July 2011. Coordinated a skit for the cultural program at Deloitte. Participated in management fests at various management institutes. Participated in AIM’s Programming Contest – 2006. Participated in Community Development Program organized by Mount Carmel Institute of Management. Actively involved in conducting the Management fest of Mount Carmel Institute of Mgmt. Hobbies: Browsing the internet, listening to music, singing. Declaration: I hereby declare the above-furnished details are correct to the best of my knowledge. Roshni Nair