Roshiela Lanaja

Thanks for viewing my profile! If you are looking for a competent and a fast-learner customer service support to help your business grow, then you came to the right person.

For 6 years, I worked as a Customer Service Representative through phone, chat and email with the biggest companies in the USA and Australia as our client.

Years of experience in the BPO industry boost my skills and confidence to impart an exceptional customer service. Given that this is a fast-paced environment, this field taught me to adapt quickly on changes and see new things as a challenge to be better on my role.

I am also a goal-oriented individual, I ensure to meet the daily metrics provided by the clients so I can be a helping hand to your company.

Thank you for your interest and I look forward working with you!