Roshan Shivkumar Giri

Roshan Shivkumar Giri Mumbai. Thane - 421204- - Bringing over 5+ years of expertise in Business Analysis, Operations, and Telecommunication sector, I specialize in Project Management, Revenue Analysis, Business Analysis and Data Analysis. My commitment to cultivating strong client relationships propels progress and fuels sustainable growth. Skills • • • • • • Telecom (OSS/BSS) Excel VBA/Power Query (Basic) SQL and Linux (Basic) SCRUM/Agile (Basic) Tableau/Power BI (Basic) Microsoft Dynamics 365 CRM • • • • • • Revenue Assurance/Analysis Project/Stakeholder Management Data Analysis/Reporting Data Quality Assurance Business Analysis Decision Support Experience 17th JULY 2023- Till Date SME MIRCROSOFT 365 CRM – FinacPlus Pvt Ltd. • • Experienced Business/Data Analyst with a strong focus on data management and analysis. Specialize in data mining, validation, and reporting within CRM to provide organizations with clean, accurate, and actionable data. • Developed comprehensive CRM data reports for management and key stakeholders, enabling informed decision-making. • Known for meticulous data scrubbing within the CRM system, resulting in streamlined processes and improved decision-making. • Played a pivotal role in CRM data scrubbing efforts, significantly enhancing overall data quality and the efficacy of CRM processes. • Collaborated with cross-functional teams, including CRM and business teams, to identify opportunities for CRM process optimization and lead development. • Worked closely with the business teams to understand their CRM lead requirements, researching, and delivering actionable insights that directly support growth and success. • Committed to leveraging CRM data for business success, with a focus on nurturing leads into opportunities that contribute to the organization's growth and long-term success. Award & Recognition: • Multiple client appreciations for Improving data accuracy by 80% through meticulous data scrubbing techniques during probation period, leading to streamlined processes and enhanced decision-making capabilities. • Received multiple client appreciations for exceeded lead generation targets, delivering over 500 leads/week, far surpassing the set target of 100, turning them into Opportunities. 16th MARCH 2022- 16th July 2023 SENIOR ANALYST – Hexaware Technologies Ltd. • • • • • • • Accomplished Senior Analyst specializing in Contracts Management and Services modules, dedicated to maximizing Total Contract Value (TCV) or revenue for the organization. Proficient in utilizing Microsoft 365 Dynamics CRM to create tailored opportunities based on client-specific Statements of Work (SOW). Thoroughly validated contracts and agreements for all assigned projects, ensuring compliance and accuracy. Acted as a critical liaison between Legal, Finance, Delivery teams, and various client management layers, ensuring seamless communication and alignment. Demonstrated strong leadership and provided guidance to project teams, consistently delivering on-time and on-budget results as per SOW requirements. Managed scope, quality, time, and cost of deliverables while collaborating with multiple teams and vendors to ensure project success. Excelled in calculating the Revenue/TCV of services/products provided to clients and delivered clear, insightful reports to higher management for informed decision-making. Award & Recognition: • Appreciated for delivering excellent output in managing all the projects assigned. • Appreciated for building good repo with the client to achieve good customer/client satisfaction. • Appreciated for meeting the goal of revenue target assigned for FY22-23. 16th April 2018- 11th MARCH 2022 NETWORK OPERATIONS ANALYST – Accenture Solutions Pvt Ltd. • Accomplished Analyst in Network Operations and Business/Revenue Assurance with expertise in managing and optimizing revenue for diverse product portfolios. • Successfully managed five projects, acted as Product Manager to drive revenue analysis, reporting, and strategic forecasting for our enterprise. • Proficient in calculating billing for Early Termination Fees (ETF), Short-Fall, and Rerates for enterprises, ensuring revenue maximization. • Skilled in generating monthly and yearly revenue forecasts using advanced matrices and calculations. Presented these forecasts to leadership. (Power BI, Excel, and PowerPoint) • Collaborated with cross-functional teams, including business controllers, middle office, and operations, to fine-tune forecasting accuracy for upcoming months. • Prepared comprehensive Revenue Assurance presentations for CFO review, ensuring transparency and data-driven decision-making at the highest levels. • Actively engaged with clients to understand their unique business needs and formulate pricing and service strategies to maximize value. Award & Recognition: • Received STAR OF BUSINESS AWARD for FY19/20 and FY20/21 • Met 5% Under – Budget Goal over a year set by the client. • Appreciations from Clients (Director Level) for Managing Projects. Education BACHELOR OF SCIENCE IN INFORMATION TECHNOLOGY- AUG-2017