Roshan Raval

RR Roshan Raval Skills Professional Summary Highly motivated individual and expert in complex work environments. Dynamic communicator with experience who consistently exceeds goals and company expectations. With a background in numerous ventures acquired by a self-motivating mindset, I'm able to provide and serve as a professional and effective model for businesses. Work History U-Haul International Inc. - Remote Sales Representative Raleigh, NC 06/2018 – 05/2019 ● Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions. ● Handled all aspects of closing over 5 truck/trailer reservations/hour, including preparing contracts and processing order forms. ● Cold-called leads and closed 100's of sales over 4 weeks. ● Exceeded sales goals by 38% to increase revenue and facilitate renting of U-Haul equipment. ● Drove team revenue totals by bringing in more than 50 customers/week. ● Utilized professional sales techniques to persuasively communicate with clients. ● Worked in tandem with the sales team and customers to negotiate payments and ensure accounts were reconciled. Self Employed- E-Commerce Specialist Raleigh, NC 02/2014- Current ● Worked with EBay, Amazon, and Etsy to successfully fulfill product sales. ● Specialized in drop-shipping. ● Completed up to 30 sales and shipments per week. ● Collaborated with supply vendors and distributors to purchase supplies in bulk ● Managed all facets of business operations, including financial tracking, inventory coordination, and logistics. ● Responded to customer issues and resolved inquires by leveraging customer service knowledge. ● Tracked inventory with spreadsheets. ● ● ● ● ● ● Team building Program Management Business planning Excellent attention to detail Time Management Superb Multi-tasker Education 2021 East Carolina University Greenville, NC BBA: Management Information Systems ● Minor in Business Administration ● Coursework in Information Technology, Finance and Economics Accomplishments Successfully managed and operated a selfowned mobile repair business. ● Documented and resolved mobile device issues. ● Responsible for support and development of company disaster recovery plan. Served as advocate for end-users, performing tests and problem analysis for server, desktop and IT infrastructure work. Repaired and replaced several mobile components. Lionbridge Technologies Inc. - Remote Ads Evaluator Raleigh, NC 02/2017- 12/2017 ● Helped clients develop website portals and social media pages to promote businesses. ● Performed initial client assessment and analysis to begin research process. ● Performed in-depth competitor reviews to check competitor activities with ad placement, keyword use, placement bids and landing pages.