Roshan Kiani

 Roshan Kiani Objective Hi There, Roshan Kiani here. I am a dedicated Virtual Assistant specializing in e-commerce, data entry, CRM Development, and Social Media Management. With a strong background in administrative support and project management, I excel in handling data entry tasks with precision and efficiency. My expertise in e-commerce operations ensures seamless order processing, inventory management, and customer support. Additionally, I have a strategic approach to CRM systems like Zoho CRM, streamlining workflows and enhancing client interactions. My proficiency in social media management leads to engaging content creation, audience growth, and brand visibility. I am committed to delivering high-quality results and contributing to the success of every project I undertake. Contact Islamabad, Pakistan-- Education 2022 Capital University of Science & Technology | Islamabad, Pakistan Bachelor of Science: Bachelor of Science in Computer Sciences (BSCS) Skills Email Management (Gmail, Gmass) Data Entry and CRM Development (Zoho CRM) Scheduling and Calendar Management Social Media Management (Content Creation, Posting, Engagement) Lead Generation and Research Marketing Strategies and Campaigns Grant Research and Application Project Planning and Coordination Budgeting and Financial Management Resource Allocation and Optimization Risk Assessment and Mitigation Advanced Excel/Sheets Skills Reporting and Presentation Skills Experience with HubSpot and E-commerce Platforms (Big Commerce, Shopify) Familiarity with Productivity Tools (Slack, Hubstaff, Mailerlite, Trello, MS Teams) Experience Virtual Assistant Big Commerce | USA |- Product listing, pricing, descriptions, and picture management for e-commerce operations. Assisted in optimizing product pages for enhanced customer experience and sales performance. Conducted market research and competitor analysis to identify trends and opportunities for product improvement and promotion. Project Manager OZLON | USA |- Oversaw project timelines, budgets, and resources. Coordinated with stakeholders to ensure project objectives were met. Conducted risk assessments and implemented mitigation strategies. Prepared progress reports and presented updates to management.