Rosenia de Guzman
VIRTUAL ASSISTANT
ABOUT ME
SKILLS
Data Entry
Fast and accurate typing
Tech Savvy
Knowledge of
spreadsheets
Excellent written &
verbal communication
Strong attention to detail
Time management &
multitasking
Confidentiality &
professionalism
Problem-solving mindset
EDUCATION
AMA UNIVERSITY
Hi! I’m Rosenia de Guzman, a Data Entry/Administrative
Assistant Virtual Assistant dedicated to helping
entrepreneurs and business owners stay organized,
productive, and focused on what truly matters. With a
strong background in administrative support, I specialize in
handling day-to-day tasks that streamline operations,
improve efficiency, and save valuable time for my clients.
WORK EXPERIENCE:
ADMINISTRATIVE ASSISTANT
THE RIVERDEEP ACADEMY, INC.
Bacarra, Ilocos Norte, Philippines
Laoag City, Ilocos Norte, PH
Bachelor of Science in
Computer Engineering-
June 2006 - February 2011
August 2917- March 2020
Update the student’s information (name, birthdate,
address and phone numbers.)
Update student’s payment.
Maintain scheduling and events calendars for
parents and staff meetings, parties and important
deadlines.
Manage the Facebook Page of the school.
File and secure the school’s important documents
for government permit.
WORK EXPERIENCE:
CUSTOMER SERVICE REPRESENTATIVE/
GENERAL CARE
ALORICA PHILIPPINES(T-MOBILE)
San Nicolas, Ilocos Norte, Philippines
November 2016 - March 2017
Let’s Work Together!
I’m open to both
part-time and fulltime opportunities.
Met personal, team and company goals in
customer service environment
Built trusting relationship with customers to better
understand needs.
Handled customer inquiries, payments and service
requests.
Delivered fast and friendly service to handle
questions and service complaints.
SERVICES I OFFER:
Email & Calendar Management
Data Entry & File Organization
Customer Support (Chat, Email, or Calls)
Document Preparation (Reports, Proposals,
Presentations)
Online Research
Travel Planning & Scheduling
CRM & Task Management Support
TOOLS I USE:
Google Workspace (Docs, Sheets, Calendar, Drive)
Microsoft Office (Word, Excel, PowerPoint)
Canva (for light design tasks)
Slack, Zoom, Skype (for communication)
https://www.facebook.com.dugaydeguzman
