Rosemary Okunrobo

I am a customer experience and sales professional passionate about helping businesses grow by building strong client relationships and delivering tailored solutions. With experience across customer service, marketing, business development, and human resources, I’ve developed a versatile skill set that allows me to drive revenue, improve processes, and create positive customer journeys.

Currently, I work as a Customer Relationship Manager, where I oversee client onboarding, coordinate project deliverables across teams, and support customers through every stage of their engagement. I’m skilled in using CRM tools, and marketing platforms to inform strategy and optimize results.

Earlier in my career, I led marketing initiatives, developed sales pipelines, and managed customer service operations that strengthened brand loyalty and increased retention. I enjoy leveraging insights from data and customer feedback to drive continuous improvement and ensure services exceed expectations.

I’m known for my strong communication, adaptability, and commitment to delivering value qualities that help me connect with clients and collaborate effectively with colleagues. Either coordinating cross-functional teams or developing strategies to enhance customer satisfaction, I’m dedicated to creating solutions that support long-term success.