Rosemary Njeri Muchiri

 CURRICULUM VITAE PERSONAL INFORMATION ROSEMARY NJERI MUCHIRI P.O BOX 9577, 00100, Nairobi CELL PHONE:-/- EMAIL- Nationality: Kenyan ID Number: - Gender: Female Marital Status: Married Languages: English and Swahili (Both written and spoken) CAREER OBJECTIVES • I am seeking a position that will fully utilize my skills as an ICT specialist. • To execute duties assigned to me with zeal and precision in any challenging work situation. • To work, gain and apply the knowledge, skills and experience with the objective of providing solutions to clients and enhance the attainment of the organizational goals. • To learn and experience first-hand the benefits of teamwork in an organization SKILLS AND COMPETENCIES • Proficiency in configuration, troubleshooting and maintenance of computers and laptops • Excellent in both oral and written communication with great problem solving and crisis communication skills, leadership, interpersonal skills, co-operative and willing to work in groups • A hardworking, self-motivated, enthusiastic and devoted person ready to work with passion for excellence • Demonstrated attention to detail ,ability to follow procedures, meet deadlines, work independently and cooperatively with team members PERSONAL ATTRIBUTES I am open minded, honest, good strong analytical skills; accurate and probing, always seeking to Learn and grow, Results-driven; logical, rigorous and methodical approach to achieving tasks and a great team player. EDUCATIONAL BACKGROUND POSTGRADUATE COURSE 2020 up to date: JOMO KENYATTA UNIVERSITY OF AGRICULTURE AND TECHNOLOGY Masters in Computer Systems PROFESSIONAL COURSE 2017 to 2020: Mount Kenya University CCNA-Cisco Certified Network Associate (1-4) UNDERGRADUATE Jan 2008 – Dec 2010: JOMO KENYATTA UNIVERSITY OF AGRICULTURE AND TECHNOLOGY Bachelor of Science degree in Information Technology (2nd upper) SECONDARY SCHOOL Feb 2003 – Nov 2006: NGUVIU GIRL’S HIGH SCHOOL Kenya Certificate of Secondary Education (K.C.S.E) Grade: B plain PRIMARY SCHOOL Jan1994 – Nov 2002: ST MATHEW’S KIANJOKOMA BOARDING PRIMARY SCHOOL Kenya Certificate of Primary Education Total Scores: 357/500 WORK EXPERIENCE February 2013-Present Kenyatta University as an IT Technician Duties and responsibilities • Installation and support of both hardware and software for all manner of desktop devices, including PCs, smart phones, printers, laptops and tablets. • Monitoring and maintaining computer systems and networks • Trouble shooting system and network problems and diagnosing and solving hardware or software faults • Responsible for supporting: Windows XP/ /Windows 7/ Window 10 ,Office 2003 and 2007, Backup products, Anti-Virus products and wireless router • Configuration and maintenance of a wide variety of IT hardware and peripherals including desktops PCs • Supporting users with knowledge of the use of PCs and ICT customer services. • Diagnosis of desktop, application, networking and infrastructure issues • Troubleshooting and configuring of PC’s, laptops ,tablets and mobile devices • Installing of operating systems like – Linux Ubuntu, Windows February 2011-May 2011 Ministry of Information and Communication As an Intern (ICT Technician) Duties and responsibilities; • Networking and internet, configuration and administration • Technical support and maintenance of computer and peripherals • Management of resource center Areas of Expertise • Diagnostics • System Backup • End User Support • New Installations and Support • Firewalls / Security REFEREES Referees Anthony Mbaabu, Director, Information and Communication Technology, Kenyatta University, P.O BOX 43844 - 00100, NAIROBI. Ext- Email:- Michael MbalukaMakau, ICT Lab Co-ordinator, Kenyatta University, P.O BOX 43844 - 00100, NAIROBI. Ext- Email:- Mr. David Mutiso, Assistant Librarian, ICT, Kenyatta University, P.O BOX 43844 - 00100, NAIROBI. Ext. 57043 Email:-