Rosemary Ansa

ANSA ROSEMARY BASSEY - Calabar, Nigeria- SALES MANAGER AND SALES ASSISTANT Dynamic and results-oriented sales professional with 4 years of experience across multiple roles, including Sales Associate, Sales Manager, and Sales Assistant. Proven track record in driving sales growth, managing customer relationships, and leading teams to exceed sales targets. Skilled in developing sales strategies, training and mentoring staff, and creating exceptional customer experiences. Strong ability to manage high-volume sales environments and deliver top-tier service. Adept at identifying customer needs, driving upselling opportunities, and enhancing overall company revenue. PROFESSIONAL EXPERIENCE SURE TECH APPLIANCE SERVICES SALES ASSOCIATE 2022 -2024 Engaged with customers to understand their appliance issues and recommended suitable repair services. Processed service requests and scheduled technician visits efficiently. Provided clear pricing estimates and explained warranty options, increasing customer trust and satisfaction. Upsold maintenance plans and extended warranties, boosting company revenue. Maintained accurate records of customer inquiries and sales transactions in a CRM system. Assisted in resolving customer concerns, ensuring a seamless service experience. EVEREST REAL ESTATE SOLUTIONS SALES ASSISTANT 2020 -2022 In my role as a Sales Assistant, I worked closely with landlords, property managers, and clients to facilitate smooth property transactions. Managed and update the company’s database, ensuring accurate records of listings, client interactions, and deal progress. Using the CRM system, I tracked leads, schedule follow-ups, and assisted the sales team in optimizing their outreach efforts. My responsibilities also included coordinating property viewings, handling inquiries, and supporting negotiations to ensure a seamless experience for both landlords and tenants. COSTCO WHOLESALE SALES MANAGER 2018 - 2020 Formed client portfolio, worked with potential customers (cold and warm base). Managed the client through all stages of sales from engagement to payment. I processed incoming applications, separated orders for improvement and optimization of sales. I equally maintained the register of client base, implemented sales plans, managed reports and databases in the CRM system. Equally concluded successful commercial deals. Education FEDERAL GOVERNMENT GIRLS COLLEGE SEPT 2014 – DEC 2020 Through the course of my secondary education, I partook in various competitions and hold several awards. UNICEM COMMUNITY DEVELOPMENT INITIATIVE TRAINING INSTITUTE AUG 2021 – AUG 2024 I am a resilient and goal-oriented individual, thus attaining a CGPA of 4.82 upon graduating. Skills • Microsoft tools expertise • Fluent in oral and written English • Desire to learn and develop • B2B sales • Management of CRM • Product and Service Knowledge • Exceptional communication • Technical Support for users • Competent PC user • Online Sales