Rosemary

Rosemary Paul No 14 Abiodun street Lagos state |- |- Summary Motivated and results-driven digital marketer with a background in public health and research. Proven ability to manage projects, conduct data-driven research, and engage audiences through strategic use of social media. Strong communication and interpersonal skills, fluent in English, and committed to continuous learning and impactful work. Experience Field researcher Dec 2024 - Apr 2025 Trusted O Foundation Conduct field research to understand community needs and assess program impact. Gather data, stories and insight to inform grant writing, program development, and advocacy efforts. led research initiatives focused on public health awareness and outreach • Coordinated data collection, analysis, and reporting • Collaborated with team members to produce evidence-based recommendations Volunteer first aider(school posting) Jan 2024 - Nov 2024 College of health nnewi - Provided emergency care and treatment to employees and visitors - Responded to medical emergencies, such as cardiac arrests and injuries - Administered basic life support, including CPR and wound care - Maintained first aid equipment and supplies - Communicated effectively with emergency services and other responders Customer service representative ( remote) Jan 2024 - Jun 2025 Finland tech Dedicated and empathetic Customer Service Representative with one years of experience delivering high-quality support in fast-paced environments. Skilled in resolving customer issues, managing inquiries via phone, email, and chat, and maintaining customer satisfaction through clear communication and problem-solving. Proficient in using CRM tools like [e.g., Zendesk, Salesforce, HubSpot] and committed to exceeding service-level expectations. Adept at working in both in-office and remote settings, with a strong track record of boosting customer loyalty and retention Lab attendant(Industrial training) Chukwuemeka Odumegwu Ojukwu teaching hospital • Assisted in daily lab operations and specimen management • Ensured compliance with safety and health protocols • Supported medical staff in delivering efficient healthcare services Aug 2023 - Jan 2024 Education Bachelor of Community Health, Environmental Health sciences 2019 – 2024 Nnamdi Azikiwe University, Awka, Anambra State. Distinction Secondary School 2015 – 2017 Loretto special science Secondary School 2012 – 2015 Our Lady of Apostles secondary school Skills Customer service representative, Basic life support skills, Emergency Response, Documentation and Record keeping, Social media strategy, Data research, Problem solving and decision making skills, Teamwork And Leadership Skills, Time management and multitasking, CRM tools, Communication, verbal and written skills., First aid equipment maintenance, Data entry and remote work tools (slack,zoom )etc Hobbies Creative Writing, Reading, Listening to music,Basketball players M Y J O B M A G . C O M Powered by TCPDF (www.tcpdf.org)