Rosemarie Banaag Sambogan

ROSEMARIE SAMBOGAN VIRTUAL ASSISTANT SCHOOLS ATTENDED UNIVERSITY OF MINDANAO EXECUTIVE SUMMARY A meticulous assistant with well-versed in providing quality administrative and customer service support through effectively handling remote office procedures and calls. Effectively able to meet set deadlines and process information through well-honed research skills. SKILLS AND EXPERTISE E-mail handling and Email inbox optimization Calendar & Meeting Scheduling Research, Data Collection and Data Entry SMM (scheduling posts) Website post management Customer Support Google Suite: Drive, Docs, Sheets, Forms, Mail, Calendar, Slides MS Office (Word, Excel, PowerPoint, Outlook) Other administrative support. CONTACT ME AT:-- rosemariesambogan Address: Digos City, Davao del Sur, Philippines, 8002 Bachelor of Science in Information Technology | June 2022 - Present Knowledge in basic IT Functions. Learned Microsoft Office , Data Entry Tools. and SMM Tools WORK EXPERIENCED STUDENT ASSISTANT -) Igpit National High School Proficient in the public school administrative tasks Experienced content creation such as video filming, editing, publishing, and social media management for the school social medias Superior knowledge of the high school grading process Excels at ensuring meeting the deadline of the project Ensures quality work through tight schedules CALL CENTER AGENT -) GBS Solutions Philippines Managed inbound customer calls. Resolved issues and answered queries. Kept accurate customer records. Achieved high satisfaction ratings. Met performance targets consistently. Escalated complex issues. ONLINE ENGLISH TEACHER (2023-PRESENT) NativeCamp Taught live online ESL classes. Customized lessons for individual needs. Used engaging materials for learning. Encouraged active student participation. Monitored student progress regularly. Created a positive virtual environment. Adapted methods for all ages. Pursued ongoing professional development. Shared strategies with colleagues. Maintained a flexible teaching schedule. VIRTUAL ASSISTANT CERTIFIED TRAINING SOCIAL MEDIA MANAGEMENT: Developed proficiency in social media management strategies, including content creation, scheduling, engagement, and analytics assessment. GRAPHIC AND VIDEO CREATION USING CANVA: Acquired skills in graphic and video design using Canva, including creating visually appealing content for various platforms and purposes. DATA ENTRY: Demonstrated expertise in accurate and efficient data entry techniques, ensuring the integrity and organization of information. PROJECT MANAGEMENT: Learned project management principles and techniques, including task organization, timeline management, and coordination with team members. CALENDAR MANAGEMENT: Mastered calendar management practices, including scheduling appointments, coordinating meetings, and organizing events to optimize time efficiency.