Rosemarie

Rosemarie

$4/hr
Customer Service (Email, Chat & Calls)
Reply rate:
-
Availability:
Hourly ($/hour)
Age:
32 years old
Location:
Davao, Davao Del Sur, Philippines
Experience:
9 years
Professional Experience ROSEMARIE CEMANES Virtual Assistant-Avakyan Capital Monitored real-time CCTV footage to ensure the safety and welbeing of children within the daycare facility. Observed staff-child interactions to verify proper care, adherence to safety policies, and respectful behavior. Data Entry Clerk Virtual Executive Assistant Contact Virtual Assistant-Avakyan Capital -Davao, Davao Del Sur About Me professional with expertise in lead generation, virtual assistance, and risk assessment. Skilled in managing client financial profiles, overseeing approval workflows, and handling property reporting, maintenance coordination, and dispute resolution. Experienced Content Moderator with a strong grasp of social media standards and compliance. Known for adaptability, attention to detail, delivery of high-quality results. Tools: PropertyMe Ground Cloud Connect Data Fleetwage FedEx Groundbiz Ailo Sales Force Zendesk Microsoft Office Nov 2024 - Nov 2025 FedEx Logistics - Versatile Nov 2024 - Nov 2025 Kids Paradise Daycare and consistent Accurately entered and maintained comprehensive data on driver attendance, delivery performance, and customer feedback in internal tracking systems. Prepared and presented regular performance reports to management, highlighting trends and addressing drivers with low (1-star) Ryde ratings for corrective action. Compiled, analyzed, and interpreted Vehicle Event Data Recorder (VEDR) reports to monitor driver behavior, including seatbelt compliance, unauthorized stops, and speeding incidents. Wingman Group Jan 2024 - Oct 2024 Real Estate Virtual Assistant Organized and maintained comprehensive property files, records, and documentation to ensure accuracy and accessibility. Provided direct administrative and operational support to the Property Manager in day-to-day management activities. Served as the primary point of contact for emergency maintenance requests and urgent property issues. Coordinated and maintained relationships with contractors, vendors, and service providers to ensure timely and quality work. Poplar Homes March 2022 - Dec 2023 Property Manager Reported property financial status, occupancy rates, and expiring leases to property owners, ensuring transparency and accurate updates. Inspected properties and coordinated repairs, maintenance, and material replacements to maintain quality standards. Investigated and resolved tenant complaints, rental violations, and property disputes in a timely and professional manner. Arranged and managed service contracts for maintenance, landscaping, security, and other essential operations. DK Investment Real Estate VA March 2022 - Dec 2023 KMV BPOS Virtual Assistant Jan 2023 - Dec 2023 Concentrix Content Moderator Jan 2022 - Feb 2023 AwesomeOS Fashion Specialist/Customer Service. VXI Global Holdings Customer Service Representative Oct 2019 - Jan 2021 Nov 2016 - Aug 2019
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