Roselyn Yanoyan Doncillo

PROFILE I am an experienced social media manager and graphic designer seeking a full-time position in the field of social media and marketing communications, where I can apply my knowledge and skills for continuous improvement. ROSE DONCILLO SOCIAL MEDIA MANAGER & GRAPHIC DESIGNER CONTACT -- EXPERIENCE SOCIAL MEDIA PRODUCER YOUTUBE- Manage Youtube account and create contents for weekly uploads Increased social media following and clicks by 200% GRAPHIC DESIGNER YOUTUBE- Developed a social media strategy to increase the views and number of subscribers Create thumbnails to attract viewers EDUCATION BACHELOR OF SCIENCE IN NURSING LA SALLE UNIVERSITY |- GPA: 1.4 SOCIAL MEDIA TWITTER: @ROSEDONCILLO FACEBOOK: @ROSEDONCILLO INSTAGRAM: @RDONCILLO PINTEREST: @ROSEDONCILLO CURIOUS CAT: @ROSEDONCILLO SNAPCHAT: @ROSEDONCILO SKILLS SEO and Google Analytics Social media strategy Marketing Web content development Copywriting Video editing Project management Layout design Photo editing Market research INTERESTS SOCIAL MEDIA SKILLS Reading Design (Graphics & Videos Public Speaking (confidence in front of an audience) Behavioral Psychology Marketing Analyst VIRTUAL ASSISTANT SKILLS Flexible Administrative Skills Data Entry Advertising, Sales and Marketing Internet Research Expertise in Google Products and Microsoft Offices & other Virtual Assistant Software Tools Internet D. I. Y Travel APPS & TOOLS Microsoft & Google Kinemaster Canva Adobe Photoshop & Premiere Email & Chat Software Tools Communications (skype, slack, etc.) DISC PERSONALITY CUSTOMER SERVICE SKILLS Phone, Email & Live Chat Communication Situation Evaluation & Attentiveness Empathy Ability Persuasion Skills Time Management Skills Sales Skills Closing Skills HOMEBASED EXPERIENCE VIRTUAL ASSISTANT/SOCIAL MEDIA MANAGER Worked part-time for a client in the US that owns loan modification company with multiple Facebook, Instagram & twitter accounts that have different niches. My responsibilities include management of all social media platforms such as updating, posting and monitoring content, hiding inappropriate comments, engaging with followers, composing content for social media messages and advertising and convert traffic sales. Other tasks include research, answering chat and email inquiries. VIRTUAL ASSISTANT/GRAPHIC DESIGNER Worked part-time for a client who works in a huge paper company in the US that specializes web design & development. Created images to convey a message. Determined the message the design should portray. Reviewed designs for errors before printing or publishing them. ENGLISH ONLINE TEACHER (ESL) Worked full-time in a Japanese Company. My tasks include preparing for lesson plans, studying lesson materials and conducting a 25-minute class per student. I handled intermediate and advanced students. I handled group lessons. I evaluated student's performance which includes comprehension, speaking and pronunciation. CUSTOMER SERVICE & ADDITIONAL EXPERIENCE JCA Academy ESL 2017 I conducted classes through qq with Chinese students. CSR EGS 2014 I worked full-time in the office. I handled beginner to intermediate Korean students. Mcdonalds Manager 2009 Responsible for preparing lesson materials. Handled both online and offline classes with beginner to. intermediate Korean students. Chungdham Inc. ESL 2015 Assisted T-mobile customers with their general and billing inquiries. Main duties include; waving late fees, editing account information & troubleshooting. TEEI 2012 ESL Managed store branch, crews and sales. Made sure that we provide excellent customer service to our valued customers. Jolibee Responsible for order taking, food preparation and monetary transactions 2007 Service Crew