ROSELYN ROSARIO
GENERAL VIRTUAL ASSISTANT AND AMAZON
PRODUCT LISTER
EDUCATION HISTORY
Licensed Professional Teacher
Licensure Examination for Teachers October 2009
Pangasinan State University
CONTACT ME AT
Address: 56 Capricorn Street
Centennial 1A, Pinagbuhatan
Pasig City 1602-https://sites.google.com/view/roselynro
sario/home
www.linkedin.com/in/roselynrosario-b-
PERSONAL
INFORMATION
Teaching English Language
·Escalation high risk
complaints and
Customer Service and
Retention
Sales, Appointment Setting,
Lead Generation
Canva Graphic Design, Voice Over
and Presenations
Google Apps, Mobile Phone
Troubleshooting,Social Media
Management, Chat support,
Calendar Management
OTHER SKILLS
Citrix, Avaya,Cisco, Nexus, Sales Force,
Chase Data,CRM, LogMeIn, DOS Based
System, MySap, Myprime, AFV, Nice,
Outlook, Slack, Skype, Keepa and Ring
Central
Microsoft word/Excel, Google Sheet,
Sites, Google Calendar, Power Point,
Canva, Animaker, Kapwing and Filmora
Hobbies:
Cooking, Baking, and Gardening
Bachelor of Secondary Education in English
Graduated Class of 2009
Student Librarian Assistant-
Non-Government Scholar (Alay Buhay Foundation)(Mayor's Scholar
(Pangasinan)
Philippine Women's University
Units earned for Master of Arts in Education major in Early Childhood 2014
National Teachers College
Master of Arts in Education major in English 2021
EMPLOYMENT HISTORY
.General Virtual Assistant
Recruitment Firm in US
·Freelance Appointment Setter (Jan-December 2021)
Life Insurance Company/Professional Consulting Support
·Insurance Support Services International (METLIFE)
Associate Customer Support (September 2019- February 2020)
·24/7 Customer Phils. Inc (OPTUS MOBILE AUSTRALIA)
Escalation Bay (March 2015- May 2019)
·Teleperformance Phils. ( Suntrust Bank)
Executive/ Phone Banker (Octiber 2014- March 2015)
·Convergys Philippines Services Corporation (AMERICAN EXPRESS)
Technical Support Representative II (March 2014- October 2014)
·Expert Global Solutions (T-MOBILE USA)
Technical Support Representative/CSR (October 2010- April 2013)
·Sutherland Global Services (H&R BLOCK, AND SYMANTIC)
Technical Support Representative/CSR (January- June 2010)
·JAS Tutorial Center
Tutor (April -December 2009)
·Pangasinan State University
Student Librarian Assistant -)
CERTIFICATES
Edu Tech Philippines (March 24-25, 2021)
English Enhancement Skills (March -April 2021)
Amazon Product Listing (AVA ELITE)
