Roselyn Adaji

Roselyn Adaji

$10/hr
Administrative Assistant | Executive Assistant | Customer Service Representative
Reply rate:
50.0%
Availability:
Hourly ($/hour)
Location:
Abuja, Federal Capital Territory, Nigeria
Experience:
4 years
ROSELYN ADAJI Administrative Assistant PROFESSIONAL SUMMARY Highly organized Administrative Assistant with over 5 years of experience supporting executives and managing office operations. Skilled in email and calendar management, meeting coordination, document preparation, travel planning, and workflow optimization. Proficient in Microsoft Office Suite, Google Workspace, and CRM systems (HubSpot, Zendesk). Known for maintaining confidentiality, prioritizing tasks efficiently, and improving administrative processes. CORE COMPETENCIES ● Administrative Support: Email & Calendar Management, Meeting Coordination, Document Preparation, Record Management, Task Management (Asana, ClickUp). ● Technical & Operational Skills: Microsoft Office Suite, Google Workspace, Task Management (Asana, ClickUp), CRM Tools (HubSpot, Zendesk), Workflow Optimization, Data Entry & Reporting, Slack, Zoom, Loom, and Skype ● Professional Strengths: Communication, Organization, Time management, Confidential Information Handling, Attention to Detail WORK EXPERIENCE Administrative Assistant (Remote) Nov 2022 – Feb 2024 Queens-Bridge Properties, Lagos ● Managed executive inbox with 100+ emails daily and ensured prompt, professional responses. ● Scheduled and coordinated 20+ meetings weekly, optimizing executive calendars. ● Implemented workflow automation tools that reduced manual administrative tasks by 30%. ● Maintained and updated over 200+ customer records weekly with a 98% accuracy rate. ● Led the digital filing system upgrade, improving document retrieval time by 50%. Administrative Assistant Jun 2021 – Sept 2022 28 Twelve Signatures Limited, Abuja ● Supported daily office operations and executive correspondence. ● Maintained 95% on-time shipment rate by overseeing logistics coordination. ● Processed 250+ customer orders weekly with accuracy and attention to detail. ● Created and distributed Excel and Google Sheets reports for performance tracking. Administrative Assistant Jul 2014 – Jan 2021 PADEC Solution Concept Limited, Abuja ● Coordinated travel logistics for staff and executives, reducing expenses by 20%. ● Organized board meetings and prepared presentation materials. ● Maintained confidential records and implemented document control systems. ● Supported senior management with report compilation and administrative assistance. EDUCATION Bachelor of Science, Accounting Oct 2012 Kogi State University, Nigeria CERTIFICATIONS Virtual Assistant Professional (VAP) May 2024 Digital Exchange Academy, DEXA Virtual Assistance Programme African Leadership Xcelerator, ALX Sept 2024
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