Roseline Etim

ETIM ROSELINE I am an enthusiastic and highly motivated individual who has a clear understanding of the role and responsibilities associated with being a Human Resource Practitioner, a well trained Customer Service Agent and a reliable Virtual Assistant. I have an energetic personality which has helped me create an impression on people within my field that will make them feel comfortable around me. In other words, I am a team player and enjoy working in a challenging environment. I am very proficient in the use of ERP applications, CRM and project management tools, Appointment setting, scheduling and lead generation tools. I pride myself on my ability to juggle multiple tasks efficiently while maintaining an organized, proactive approach to problem-solving. What sets me apart is my relentless drive for excellence and my commitment to maintaining the highest level of professionalism. How about you relax and focus on important goals as well as your personal growth while I be your second brain? OBJECTIVES To contribute immensely to the actualization of the goals of an organization through committed and devoted spirit of hard work. Contact Phone: - Email:-,- Languages   English Language Annang/Ibibio Hobbies     Writing Reading Researching Surfing the net Education University of Port Harcourt HND in Physio/Pharm (SLT) (Upper Credit) Best graduating Student 2005 Referees Available on request SKILL HIGHLIGHTS/TRAINING     Training in Human Resources Mgt Strong decision maker Complex problem solver Innovative     Use of ERP Applications Skilled in listening QMS Internal Auditor CRM and project mgt tools JOB EXPERIENCES DIGITAL WITCH SUPPORT COMMUNITY - Virtual Asst. (Part Time) (Jan. 2024 till date).  Carry out tasks as assigned. PEPPERONI FOODS LTD. (Human Resources Mgr. /email mgt/ Document Controller ) March 2010 – Dec. 2023.  Help to develop and manage the implementation of company’s policies and regulations  In charge of sourcing, recruiting and training right personnel and managing job separation process.  In charge of office management and administration of all employees records.  Originate monthly salary schedule, crosscheck for staff exits, debits, suspensions etc. before forwarding to accounts for payment, etc. EVANUD SERVICES – Virtual Asst/Secretary/Customer Support (Part Time Jan 2012-Dec 2015)  In charge of day-to-day running of the organization  Attended to clients' and keep documentation of their track records  Do a daily/weekly follow ups with clients and ensure they are always satisfied, and other roles assigned by the Director PARK N’ SHOP – Data Entry/Customer Support (Jan. 1999-Jan. 2000).  In charge of receiving goods from the warehouse attendants  In charge of stocks taking and data entry into the system  Receives customers' complaints/feedbacks and send to management for necessary action