WORK EXPERIENCE
Virtual Administrative Assistant
The Icerberg Foundation Pty LTd. - May 2024 - July 2024 (Project Based)
Administrative / Clerical task /Calendar Management
Sending of referrals , intakes and drafting of service agreement .
Answering calls and email enquiries , scheduling appointments, sending invoices ,payment audits and
Xero reconciliation.
Virtual Administrative Assistant
The Local Doctors Pty LTd. - September 2023 - April 2024 (Part Time)
Billing and checking of billing discrepancies
Uploading medical records (laboratory results etc. ) and importing to the patient/physicians inbox.
Administrative / Clerical task ( Ad hoc)
Virtual HR/Administrative Assistant
Angel Heart Support Services Inc - Mental Health facilities - August 2021 - April 2024
Rosebel Mercado
HUMAN RESOURCE GENERALIST
GENERAL VIRTUAL ASSISTANT
Virtual Assistant possesses drive,
ambition and with extensive
knowledge in various
office and project management
software. Well-organized and able to
multitask while maintaining a high
level of professionalism and
attention to detail. Expert level
proficiency in
all MS Office applications.
Verifying Data Entry, monitoring, controlling staff access to the system. Administrative tasks
Reviewing and analyzing both patient medical charts and reports recorded by Direct Staff
Evaluate the appropriateness of healthcare, program and health services provided to home
health care patient
Administrative / Clerical task /Payroll ( Ad hoc)
Virtual HR/Administrative Assistant
Quantum Consulting Group - June 2023 (part time )
Calendar Management
Appointment/ Schedule Management
checking billings,accepting payments , Billing EAP and Military Patient's account Management and monitoring
Payroll processing / Employee ‘s point of contact (HR Roles)
Administrative / Clerical task /Payroll ( Ad hoc)
Virtual Administrative Assistant
Wellness Mindset Counseling Services - June 2023 - September 2023 (on call basis)
Administrative / Clerical task
Social Media Manager
Scribing Notes
-
Virtual Administrative Assistant
-
Charted Enterprises inc - January 2023- - May 2023 (part-time)
Batangas , Philippines
PROFILE
VISION
Assist business owners/company
with Human Resource Management
Administrative functions and overall
assistance
MISSION
To help business owners /
company’s efficiency and
productivity.
EDUCATION
LYCEUM OF THE PHILIPPINES UNIVERSITYBATANGAS
Bachelor of Arts Major In Psychology
April 2005
CERTIFICATE(S)
CERTIFICATE IN EXECUTIVE VIRTUAL ASSISTANT
CERTIFICATE IN VIRTUAL ASSISTANT COURSE
CERTIFICATE IN GENERAL VIRTUAL ASSISTANT COURSE
CERTIFICATE IN BASIC WORDPRESS
CERTIFICATE IN SOCIAL MEDIA MANAGEMMENT COURSE
CERTIFICATE IN MEDICAL VIRTUAL ASSISTANT COURSE
CERTIFICATE IN MEDICAL BILLING AND CODING
Calendar Management, Lead Generation, Email Management ,Administrative / Clerical task
(Adhoc)
Virtual Administrative Assistant
MedCentre PLLC. - March 2022 (On call)
Administrative / Clerical task
Social Media Manager
Virtual Administrative Assistant
Bloom Behavioral Health. - March 2022- July 2022
Calendar Management
Appointment/ Schedule Management
Entering EOB's and sending of Superbill / FSA/ Client Statement
Patient's account Management and monitoring
Administrative / Clerical task ( Ad hoc)
Human Resource Generalist/Admin
1. Superb Value Feeds Inc. - July 2016-June 2021
2. Banner Homes Inc.- June 2015 May 2016 (FIXED TERM)
3.Fastgro Feedmill Corp. - August 2012 - October 2014 (Regular)
Human Resource Management
Payroll (Compensation and Benefits Administration)
Employment and compliance to regulatory concerns and reporting;
Employee relations (Employee safety, welfare, wellness, and health; and employee services and counseling.
Administrative / Clerical task ( Ad hoc)
Guidance Counselor
The Wiser Kidz Christian School Inc.-June 2011 December 2011
Assist students with academic, emotional, social or behavioral problems. Assist with
development of students' self-esteem. Administrative jobs
Servicing Office Specialist
Boardwalk Business Ventures Inc. -July 2010 November 2010
Encodes all purchase orders . Releasing of orders . Cash Disbursement, Answering telephone
calls ,emails and other queries.
Encoder/ Sample Coordinator
Lipa Quality Control Center - May 2006 November 2006
Encodes all laboratory results and rely it to the customer through call, text , emails
,fax . Monitors all the outgoing supplies and responsible for the inventory of office
supplies. Receiving of all samples to be tested . Filing records and files and any other
clerical jobs that may be assigned
SKILLS
Who am I
Email Management
Pragmatic
Transcribing (Medical)
Loyal, Honest and with Integrity Creative -
Calendar Management
problem solver
Travel Management
Organize
Project Management
Independent
Data Entry
Efficient
Files and Documents Management
Detailed oriented
Basic Social Management
Administrative
Skills
Team player
(basic
Accounting, record keeping, etc. )
Techy savvy
Human Resource Management
TOOLS & APPS
Google Drive
Xero
Halaxy
Shiftcare
Dropbox
Bestpractice
Microsoft Office , Canva , Adobe ,Zoom,Skype
Social Media (Instagram, Tiktok , LinkedIn, Facebook )
Facebook (Creating page, Ads, Scheduling Post )
Quickbooks
Asana, Trello , Monday.com ,Clickup, Hootsuite, Wordpress
Slack ,Zoom,Google Meet
Therap ,Therapy Notes, Practice Fusion ,Updox,
Theranest,Charm, Theraplatform ,Valant
