Rose Onwukaike
8 Essien Igbokwe Street, Ezewuzie Ifite Awka,-,-
Summary
Organized and proactive Executive Assistant with over 6 years of experience in administrative
and support roles. Proven expertise in managing schedules, coordinating meetings, handling
communication, and supporting senior executives. Adept at multitasking in fast-paced
environments and known for maintaining discretion and confidentiality. Seeking to leverage my
skills in a dynamic organization to support top-level executives and enhance operational
efficiency.
Professional Experience
Executive Assistant | J.P Group | Awka, Anambra State
January 2018 – Present
●
Schedule Management: Coordinated daily schedules and appointments for senior
executives, ensuring efficient time management and prioritization of tasks.
●
Meeting Coordination: Organized and facilitated executive meetings, including
preparing agendas, taking minutes, and following up on action items.
●
Travel Arrangements: Managed complex travel itineraries for executives, including
booking flight flights, hotels, and transportation, ensuring seamless travel experiences.
●
Communication Management: Handled correspondence, emails, and calls on behalf of
executives, maintaining clear and professional communication with internal and external
stakeholders.
●
Administrative Support: Provided comprehensive administrative support, including
document preparation, data entry, and maintaining filing systems.
●
Project Assistance: Assisted in managing special projects and events, contributing to
successful outcomes through meticulous planning and execution.
●
Team Training & Support: Trained and supported new team members, enhancing
overall team performance and efficiency.
Customer Support Representative | Steve Construction Company | Enugu City, Enugu
May 2023 – July 2023
●
Administrative Assistance: Supported customer service team with administrative
tasks, improving operational efficiency through effective documentation and data
management.
●
Training Coordination: Facilitated employee training sessions, enhancing knowledge of
company services and customer support processes.
●
Multi-Channel Communication: Managed customer inquiries across chat, phone, and
email, ensuring timely and effective issue resolution.
Skills
●
●
●
●
●
●
●
Calendar & Schedule Management: Expert in organizing and managing executive
calendars to optimize productivity.
Travel & Meeting Coordination: Proficient in planning and coordinating travel and
meetings with attention to detail.
Communication & Correspondence: Strong ability to manage executive
communications with professionalism and discretion.
Office Administration: Skilled in handling administrative tasks, including document
management and office organization.
Project & Event Management: Experience in assisting with project and event planning
to ensure successful outcomes.
CRM & Support Tools: Familiar with tools like Zendesk and Salesforce for managing
customer interactions and support tasks.
Technical Proficiency: Competent in Microsoft 365 and other office software for
efficient administrative support.
Education
Bsc & B.ed political science Educational foundations.
Nnamdi Azikiwe University Awka | Nov. 2020
Business Communications, Microsoft 365, and Administrative Assistance
LinkedIn Learning | May 2024
Activities
Organizational Development: Regularly engage in activities to enhance my organizational and
administrative skills.
Personal Interests: Reading, Listening to podcasts, Art, Yoga, Skiing, Travel.
