Rose Kamau

With over Four years of experience as a Virtual Assistance, I am the perfect contractor for your project.

My main focus is to provide exceptional service, build loyal relationships, solve customer problems/queries and ultimately increase sales.

I am a dynamic customer service professional, experienced in both call-center and email/chat/message settings. I Excel in listening to customer needs, articulating product benefits and creating solutions that provide value to the customer. Build and maintain enduring customer relationships to boost sales and generate repeat business.

Am also an E-commerce VA expert (Shopify, Wocommerce, Big Commerce, Ebay, Esty, Magento, Amazon)

am best in:

• Shopify Store Setup Basic (No coding, setting up pages, navigations, apps, policies, Product upload)
• Shopify Order Fulfillment Oberlo / Dropified /Aliexpress and data entry (Adding Product to store), Bulk Product Upload
• 40 to 75 orders Per hour (Oberlo), able to fulfill 1k-3k orders daily.
• Customer Support/Email Support/Technical Support/Zendesk
• Order tracking and updating customers with order number
• Social Media management

 I always try to ensure the quality of the work meet's client requirement. To provide quality work on time is my first priority.