Rose Kabue

Rose Kabue Tel: - E:- Linked in - Rose Kabue ADMINISTRATION MANAGER |OPERATIONS MANAGER | CORPORATE EVENTS MANAGER Experienced Strategic Operations & Administration Manager with hands-on experience in supporting smooth board-level strategic operational activities as well as day-to-day administrative activities stretching over a decade. Brings proven expertise in navigating complex projects and their related logistics from an administrative point of view backed by refined high-profile stakeholder engagement experience. Key Highlights  Board and C-suite Engagement: Served as an Executive Assistant, Board Services Coordinator and Strategic Board Liaison for over 8 years in total with a leading role in administrative management, logistics operations and management of special projects within organizations with between- staff.  Regional-level Administrative Capacity: Leading the central administration department at CMC Motors Group Ltd, the roles scope is across Kenya, Tanzania and Uganda and covers the following functions - procurement, facilities management, staff travel, fleet management, health and safety, security, vendor engagement and strategic project management.  Multi-faceted Faculties and Specialties: Proven dexterity as an Executive and Board Assistant, high-profile Event Planner and consultant, Operations Manager and Customer Service practitioner.  Extensively exposed and diverse leader: Travelled to over 50 countries across the globe and directly served and interacted with key business and leadership figures from across the world having worked as a Flight Attendant at Kenya Airways and Emirates Airlines for 10+ years. Summary of Key Skills - Executive Liaison & Strategic Support - Events Management & Coordination - Budget Management & Resource Management - Project Tracking & Reporting - Quality Management Systems - Business Process Improvement - Business Transformation Project Management - Training & Capacity Building - Logistics Coordination & Vendor Management - Internal & External Strategic Communications - Contracts & Performance Management - Problem Solving Skills PROFESSIONAL EXPERIENCE Rescue Connect Limited | Nairobi, Kenya Senior Operations Manager September 2024 – To Date Highly organized and results-driven Senior Operations Manager with facility administration, hospitality and event management. Skilled in operational planning, resource allocation, compliance management, and logistical coordination to ensure seamless execution of critical services and highprofile events. Expertise in fleet and personnel management, vendor relations, budgeting, and process optimization to support emergency response teams and large-scale operations. Adept at coordinating event logistics, facility management, and guest services while ensuring adherence to safety and regulatory standards. Passionate about driving operational excellence, enhancing service delivery, and optimizing workflows in high-pressure environments. Rose Kabue         Operational Efficiency: Oversee and streamline daily operations to improve efficiency and productivity. Process Optimization: Identify, analyze, and implement process improvements to reduce costs and increase output. Team Leadership: Supervise, mentor, and train staff to achieve operational goals. Performance Monitoring: Track KPIs such as efficiency, productivity, and customer satisfaction to ensure continuous improvement. Budget Management: Develop and manage budgets, ensuring cost-effective operations. Compliance & Safety: Ensure adherence to company policies, industry regulations, and workplace safety standards. Vendor & Supply Chain Management: Coordinate with suppliers and vendors to ensure timely delivery of goods and services. Stakeholder Communication: Work closely with leadership, clients, and internal teams to align operations with business goals. CMC Motors Group Limited | Nairobi, Kenya HEAD OF BUSINESS SUPPORT REGIONAL EXECUTIVE ASSISTANT August 2023 – September 2024 April 2021 - Jan 2023 Recruited to offer strategic support to the executive team in HQ within a transforming business structure. Promoted to Head of Business Support to drive seamless operations across the region covering 400+ staff spread in 3 East African countries handling centralized Facilities Management & Admin services including Procurement, Staff Travel, HSSE - Health Safety Security and Environment, Fleet management and Facilities Management.          Manages critical company projects and strategic initiatives during a major rationalization phase, including brand exits, OEM disengagements, and branch closures with smooth transitions and minimal disruption. Oversee the management and maintenance for 150 + fleet across 3 countries. Manage the fleet management budget. Oversee office operations and resource allocation for 400+ staff across 3 countries. Plan facility maintenance, negotiate and manage vendor contracts. Spearheads internal and external event planning, both physical and virtual, while also facilitating centralized travel arrangements for the executive team, enhancing business relations and operational flow. Develops, implemented, and maintained document management systems, and took on a key role in business process management, analyzing and optimizing end-to-end processes, ensuring quality control and efficient operations. Implement and manage HSSE policies and procedures to ensure a safe and secure working environment Plan for detailed Security measures and ensuring that all business development and branch network growth incorporates appropriate Security policies and procedures. Develop and implement procurement strategies in alignment with organizational goals. Ensure compliance with procurement policies and procedures. Manage a team of 7 staff drive the execution of company strategy and manage performance. Page 2 of 5 Rose Kabue Rustic Elegance Events | Nairobi, Kenya Lead Event Planner Oct 2018 – Apr 2021 Rustic Elegance events is an event management, planning and decor launched in 2018 October. The focus of the company was planning and co-ordination of high-end bespoke events, team activities, parties, Weddings, Product launches, Exhibitions, Brand Activations     Founded and built Rustic Elegance Events from scratch, handling everything from marketing and legal setup to process implementation, with a focus on high-end bespoke events, team activities, parties, weddings, product launches, exhibitions, and brand activations. Coordinated a range of events, including a First Lady event for Kenya Girl Guides' World Thinking Day, team-building activities for Catalyst Principal Partners and Business Network International Jewels Chapter, as well as Karen Country Club's Captains Prize and Capital Markets Authority's year-end party. Member of Business Network International a networking organization, creating a strong network that spanned 75 countries and led to numerous business engagements Oversaw the work of 10 staff and various B2B & B2C suppliers, coordinated corporate conference logistics, and served as a mentor and trainer for Personal Assistants and Executive Assistants. Kenya Airways | Nairobi, Kenya Head of Board Management Office Jan 2018 - Oct 2018 A key role within the Board Management Office, instrumental in coordinating all KQ Board logistics, acting as the primary conduit for Board members, the Company Secretary, and senior stakeholders. Ensured timely preparation of Board materials, seamlessly interacting with various stakeholders. Curated content for the Executive Committee meetings while also maintaining comprehensive records. Managed the Staff Travel Department, enhancing operational efficiency. Concurrently, served as the Personal Assistant to the Chairman of the Board, effectively balancing diverse executive support tasks.     Steered the Board Management Office, coordinating all travel arrangements for Board members and preparing board packs 28 Board and Board Committee meetings per year, enhancing the efficiency and effectiveness of the Board. Spearheaded the procurement and implementation of an E Board Management system, organizing induction for 11 Board members, centralizing collection, and distribution of board presentations, which substantially improved the process efficiency. Acted as the Personal Assistant to the Chairman of the Board of Directors, managing his diary and travel arrangements, ensuring smooth scheduling and logistics, and supporting optimal productivity. Led a significant reorganization of the Staff Travel Department, documenting processes, managing departmental budgets, and introducing a 24-hour support service, leading to improved service delivery and operational efficiencies. Kenya Airways | Nairobi, Kenya Executive Assistant Group Managing Director & CEO Dec 2015 to Dec 2017 Strategic Support function for the Group CEO and Executive team during a season of major Kenya Airways restructuring a 4000+ staff organization.  Spearheaded high-level communication efforts including preparing the Executive Committee decks, liaising with CEO and C-Level stakeholders, and communicating with business partners, staff, and government officials.  Streamlined logistics for large-scale events, handling end-to-end coordination for 2000+ AGM delegates and managing complex travel arrangements for senior leaders. Page 3 of 5 Rose Kabue   Fostered a supportive executive environment, offering comprehensive executive support to the CEO, maintaining positive relationships within the executive team, and creating a lively work atmosphere. Implemented and maintained document management systems, supervised administrative staff, processed expense claims, and ensured availability of office supplies and equipment, significantly improving office operations. Administrative Assistant Head of Sales – Kenya Airways Feb 2014 to Nov 2015 Provided top-tier executive assistance to the Head of Sales, managing projects independently, participating in process mapping, and maintaining document management systems.   Planned and coordinated the training of a global sales organization spread across 56 countries, effectively upskilling 200 sales staff over a 2-month period. Managed the orientation and induction of new staff, ensuring smooth onboarding and integration into the company culture. EARLIER EXPERIENCE Kenya Airways – Inflight Attendant Consolidated Bank of Kenya Ltd – Administration Assistant Emirates Airlines – Inflight Attendant Kenya Airways - Inflight Attendant Administrative & Accounts Secretary - Eculine Kenya Ltd Assistant Teacher - Kianda Primary School Jan 2012 - Jan 2014 Oct 2009 - Oct 2011 Jun 2004 -Jul 2008 Apr 1999 - Jun 2004 Apr 1998 - Mar 1999 Jan 1995 - Dec 1996 EDUCATION Quality Management Systems – Internal Auditors Course June 2022 Public Speaking and Presentation – British Council Aug 2010 Travel agents marketing – IATA May - Sept 2008 Diploma in Business Management – University of Nairobi Jul 2004 – Jul 2005 Secretarial Studies – Strathmore College/Incorporating Kianda Secretarial SchoolJan 1996 - Jan1998 PROFESSIONAL TRAINING Effective Sales Techniques Training – Lanx Africa & Kenya Airways Cabin Crew - Business Class Programme – Emirates Airlines – Dubai Cabin Crew Abinitio Training Programme – Emirates Airlines – Dubai April 2014 June 2006 July - Sept 2004 LEADERSHIP Member, PR & Advocacy Committee of the Executive Council – Kenya Girl Guides Association 2016 Head of Board Management Office – Kenya Airways 2018 Head of Business Support – CMC Motors Group Ltd Page 4 of 5 Rose Kabue ADDITIONAL INFORMATION Alan Crossan Head of Region Latam -- Bernadette Mutuku CFO Centum Real Estate -- Mbuvi Ngunze Senior Advisor - Strategy and Operations Catalyst Principal Partners -- Page 5 of 5