Rose Celine B. Casibang
Blk. 1 Lot 6, Golden Palm Residences, M.L. Quezon Ext.,
Brgy. San Roque, Antipolo City,--
OBJECTIVE
• Looking for challenging position in a company where my extensive professional and practical
experience will be fully utilized.
CAREER PROFILE
• Able to handle people very calmly and effectively.
• Exceptionally good in interpersonal and communication skills.
• Handle the queries and problems very efficiently and resolve them.
• Profound organizational and communication skills both verbally and written.
• Deep knowledge of computer skills such as word, power point, excel, outlook etc.
• Fluency in the use of English Language both oral and written.
EDUCATIONAL BACKGROUND-
San Sebastian College-Recoletos, Manila
C.M. Recto Ave., Manila
BACHELOR OF SCIENCE IN COMMERCE
MAJOR IN BUSINESS MANAGEMENT
-
Nueva Vizcaya General Comprehensive
High School
PERSONAL DATA
Age:
Sex:
Birth date:
Birthplace:
Height:
Weight:
Civil Status:
Citizenship:
29
Female
February 15, 1989
Bauang, La Union
5’2”
51 kls
Married
Filipino
WORK EXPERIENCE
1. December 8, 2014 –
December 31, 2018
Position:
University of the East Ramon Magsaysay Memorial Medical
Center Inc.
General Services Department
Supervisor for General Services
Duties & Responsibilities:
1.1. Housekeeping
1.1.1. Conducts regular rounds/inspection of the hospital and campus
1.1.2. Checks attendance sheets submitted by the Agency Supervisors
1.1.3. Validates requests for back-up personnel for special projects and tasks
1.1.4. Cascades information/instruction regarding housekeeping policies, rules and regulations
1.1.5. Monitors housekeeping supplies, tools and equipment in terms of stock availability,
maintenance, efficiency/deficiency.
1.1.6. Receives and validates request for housekeeping staff for special tasks or projects and
endorses to the Executive Director for approval.
1.2. Facilities
1.2.1. Receives and validates availability of requested facilities for approval of the Executive
Director
1.2.2. Coordinates with security regarding approved facilities for monitoring
1.3. Transport
1.3.1. Request fund for fuel refill, vehicle maintenance and other transport expenses
1.3.2. Receives and validates requests of vehicle based on availability and itinerary
1.3.3. Monitors schedule of vehicles as per approved requests
1.3.4. Issues trip tickets to drivers and ensures that transport protocols are followed – i.e. writing
of odometer reading, gas consumption, purpose/location of trip
1.3.5. Coordinates with the vehicle maintenance contractor for any vehicle repair or regular
maintenance check-up.
1.3.6. Prepares liquidation report of the expenses incurred by each vehicle/driver
2. September 02, 2013October 15, 2014
Position:
Robinsons Place Santiago
Commercial Center Division
Robinsons Land Corporation
Housekeeping Manager
Duties & Responsibilities:
* In charge in maintaining the cleanliness of the whole mall even outside which includes
hallways, backdoors, perimeter, parking area, restrooms, Food Court.
* In charge in approving work permits/gate passes of Tenants/Contractors/Kiosk
* Prepares budget for one fiscal year for Housekeeping Department
* Addresses immediate concerns of tenants.
* In charge in preparing Purchase Request for cleaning materials, office supplies, and other
equipment.
* Conduct Pre Construction meeting for new Tenants
* Conduct House Rules orientation for Managers/Supervisors of Tenants
* Handles customer complaints
* Conducts daily inspection to tenants
3. Sept. 10, 2012-June 02, 2013
Position:
NCR-South Operations
Ayala Security Force
Market! Market!
Operations/Administrative Assistant
Duties & Responsibilities:
* Checking and preparing of Billing Transmittal of Security Agencies
* Dissemination of Information to Properties being handled
* Set meeting for the different Properties
* Consolidation of compliances for every Detachment
* Prepares daily accomplishment of each Detachment
* In-charge in disseminating of upcoming Trainings/Seminars suitable for the team.
* Helps in handling customer complaints
* Budgeting of allowance for our friendly forces assigned at our Area of Responsibility.
4. March 2012- September 10, 2012 Ayala Malls Concierge
Market! Market!
Position:
Assistant Supervisor
Duties /Responsibilities:
* Monitors the safekeeping of the customer lounge tickets, EGC’s, Parking tickets and time
zone passes of A Card and blank cards and remittance of customer lounge sales, EGC sales
and A Card sales to the Administration Office.
* Coordinate with the mall’s administration regarding their concerns.
* Attends Monthly OIC Meeting every Tuesday of the month and cascade to the team
* Submits written report and discuss team’s accomplishments during OIC meeting.
5. August 2009- February 2012
Position:
Ayala Malls Concierge
Glorietta/Greenbelt
Assistant Supervisor
Duties /Responsibilities:
* Preparing of the weekly schedule
* Answer telephone calls and inquiries of walk in customers
* Ensures that all the post are manned at any given time
* Coordinates with the person-in-charge regarding request rest days/vacation leave of team
members.
* Supervises the daily operation of the mall
* Monitors the daily time record of team members for memo issuance.
*Ensures that the team members are conforming to the rules and regulations of the company.
(Conducts daily visits in each post)
* Assign team member’s weekly activities (Store Update/Lost & Found
Inventory/Complaints/Division of work, etc.)
* Sees to it that the team always delivers a concierge type of service to the customer
(Conducts on the spot audit with the CSRs)
REFERENCE AVAILABLE UPON REQUEST
I hereby certify that the above information’s are true and correct and all the credentials are available upon
request.
Rose Celine B. Casibang
Applicant
