Rosanna Tavarez

Rosanna Tavarez Program Manager | Agile Delivery Leader | PMP, RTE, SPC +1 - |-| Miami, FL, USA | linkedin.com/in/rosannatavarez Professional Summary Strategic Program Manager with 10+ years of experience driving enterprise-wide initiatives across federal, nonprofit, and tech sectors. PMP, RTE, SPC, and CSM certified, with a strong command of Agile, SAFe, and Waterfall delivery frameworks. Proven success leading large-scale Agile transformations with over 70 FTEs across cross-functional teams to boost velocity, streamline delivery, and accelerate time-to-market. Skilled in aligning complex programs with organizational strategy, navigating regulatory requirements, and managing executive-level stakeholders. Recognized for establishing strong governance, mitigating risk, and fostering stakeholder trust to deliver high-impact, measurable outcomes in fast-paced, evolving environments. Skills TECHNICAL TOOLS & PLATFORMS: Asana · Atlassian · Confluence · JIRA · Microsoft Azure · Azure DevOps · Tableau · Power BI · Microsoft PowerPoint · Google Slides · Visio · Canva PROJECT & PROGRAM MANAGEMENT: Project Management · Project Plans · PMO & Strategic Planning · Cross-Functional Leadership · Stakeholder Management & Engagement · Risk Management · Acceptance Criteria · Value Stream Optimization AGILE & DELIVERY FRAMEWORKS: SAFe · SCRUM · Lean · Agile Transformation · Coaching · Agile Maturity Assessments Education Johns Hopkins University, 2019 Master's Degree, International Relations New College of Florida, 2013 Bachelor's Degree, Political Science Certifications • SAFe Practice Consultant (SPC), April 2024 • Certified SAFe Release Train Engineer (RTE), Dec 2023 • Project Management Professional (PMP), June 2022 • Scrum Master Certified (SMC), September 2020 • Applied Scrum for Agile Project Management, 2020 • PDM Pro: Project Management for Development Professionals, 2018 • Data Analytics Certification, Cornell University, 2018 Professional Experience Chenega Corporation Remote Program Manager November 2022 - Present • Led an enterprise level program at the US Department of Justice focused on digital modernization and cross-agency service delivery for multiple projects in the department portfolio. • Oversaw program governance, executive reporting, capacity planning, and risk mitigation across 70+ staff members. • Implemented structured delivery frameworks, executive dashboards, and cross-functional workflows to ensure on-time execution aligned with federal compliance standards. • Coach incoming business representatives, scrum masters, project managers and personnel as well as ensuring all work items in the program increment backlog are maintained, refined, and prioritized. • Facilitate working sessions and dependency coordination with internal and external teams across the organization. • Partner with the Test Manager, Lead Business Analyst and Development Lead Manager to ensure work items progressed through the software development lifecycle (SDLC) and program roadmaps are aligned for delivery. • Mitigate impediments throughout the project life cycle in terms of identifying and resolving issues and risks. • Direct stakeholder engagement coordinating with senior management to deliver quality products. • Administered Agile/ Scrum processes to include sprint planning, risk meetings, sprint reviews and program retrospectives. Coaching team members and clients on Agile processes. • Actively cultivated and maintained productive working relationships with project owners, IT developers, C-suite executives, and other project stakeholders. • Mentored Scrum Masters in best practices for team storming, risk analysis, conflict resolution, and agile methods. • Led Agile transformation coaching for teams transitioning from Waterfall to SAFe, resulting in improved sprint predictability and team velocity. • Defined and tracked delivery KPIs aligned with stakeholder satisfaction goals and enterprise metrics. MetroStar Remote Program Manager November 2020 - November 2022 • Manage two teams of self-organized backend developers at the US Census Bureau to build complex solutions on an enterprise-level project. • Coach and lead developers and team members on the concepts of Agile and Kanban. • Manage and participate in program increment (PI) planning workshops across the enterprise using SAFe. • Develop and present completed work and progress towards objectives in alignment to program goals. • Inspect and adapt workshops for future PIs and Release Management meetings. • Assist and guide the Product Owners in maintaining, refining, and prioritizing the product backlog. • Coordinate with teams across the release train and in close coordination with the IT Project Manager and Release Engineer to track and promote completed work. • Work in partnership with Release Train Engineer, System Architects, Release Manager, and system team for infrastructure requirements and to support integration testing. • Implemented dashboards and reports to monitor team KPIs and surface blockers for continuous improvement. • Coached cross-functional teams on Agile best practices while transitioning from legacy project management methods, increasing stakeholder satisfaction through enhanced delivery cadence. Webworld Technologies Remote Project Manager April 2019 - November 2020 • Facilitated inter-agency planning at the US Agency for Global Media to deploy a new content management system (CMS), mobile products, OTT, and other high-priority projects for the office of Chief Digital Officer. Advised project management team on strategy, business requirements, schedule adjustments, and the IT product roadmap. • Assessed new functionality and oversees quality control of Jira tickets to test across websites in seven different languages for completion of development work, and to discover and anticipate additional user needs. • Identified business requirements, scope, and other relevant information to support business process improvement and initiatives with Development teams, Voice of America staff, and language service teams. • Managed the help desk team including onboarding, mentoring, coaching, shift scheduling, process consultation, and escalation of tickets. Leads standup meetings to identify critical needs, dependencies, and completed work. • Prioritized backlog user stories based on immediate requirements across language service projects. Verifies product operational status within a secure technical environment following scheduled deployments and hotfixes. • Led Agile coaching sessions to guide multilingual teams through change management and transition from traditional delivery to Agile workflows, improving delivery consistency and team engagement. • Implemented KPIs to track ticket resolution and cross-department collaboration, directly increasing stakeholder satisfaction and reducing project escalations. FHI360 Washington, DC, USA Project Manager July 2016 - April 2019 • Managed and administered a $100,000 monthly, $1.2 M annual project budget for the US Department of Labor. Verified over 100 pages of invoicing documentation. Contributed to program management by troubleshooting, preparing, managing, and executing meeting and event plans, risk management, product evaluation and presentations. • Worked with the Program Director to complete project deliverables, and programmatic tasks and issues, on a national program covering grantees in 33 states across the country. • Designed, implemented, and coordinated program activities for qualitative monitoring and evaluation related to data visualization and analysis. Evaluate 20-30 reports each month to develop quarterly and annual presentations and documentation on work conducted at grantee facilities across the country. • Empowered 17 team members with coaching in leadership, agile processes, and high-impact communication to elevate team efficiency and morale. Giuffrida Associates Washington, DC, USA Program and Event Specialist January 2014 - July 2016 • Partnered with the President to drive full-cycle planning for 5 nonprofit associations. Spearheaded meetings, events, logistics, and procurement while building streamlined workflows, PM plans, and user guides that kept every project on track. • Owned budgeting and invoicing across multiple projects collaborating with Finance and Leadership to ensure every dollar aligned with goals and deadlines. Delivered clean, on-target financials for high-impact events. • Led end-to-end logistics for high-profile meetings and conferences with the Department of Labor and Office of Economic Adjustment, owning every detail from venue to execution. • Drove project planning and execution for a 2,000-attendee gala managing timelines, hiring contractors, tracking invoices, and keeping every moving piece in sync. • Introduced Kanban-style planning and Agile task boards to improve visibility of event milestones, resource availability, and client deliverables across multiple concurrent nonprofit initiatives.