Rosanna F. Diaz
2 Camia St. L&B Comp.1, Alabang, Muntinlupa City 1770 - /-
Objectives:
Be a part of a prestigious company and participate in the company’s operation which will lead to better career opportunities.
Qualifications:
Ability to handle customers and focus on customer’s concern and satisfaction.
Active listening and analytical skills.
Works with minimal supervision.
Can work under pressure.
Knowledge of computer application like MS Word, Excel, Powerpoint
WordPress site setup through cPanel installation
Project Management
Social Media Site Management
Amazon Seller
Google MyBusiness
Google Analytics
Video Editing
Graphics Editing
Affiliate Management
Shopify Management
Email Marketing
WordPress Blogpost
eBook Creation
Work Experience:
Renaissance Equities IncJuly 2019 to June 14, 2020
Project Manager
The Savvy InspectorDecember 2017 to Oct 11, 2019
TSI Account Manager
eCommMarketer.comJune 2018 - October 31, 2018
Content Creator / Amazon CS / Virtual Assistant
Bethel Enterprises LTDDecember 2015 - May 2018
Virtual Assistant / Social Media Manager
Natural Fertility CompanyNovember 2015 to November 14, 2017
Virtual Assistant / Social Media Manager
Kudos Web LtdFebruary 2015 to October 2015Admin Assistant/ Project Manager/ Freelancer
oDesk CorporationNovember 2011 to present
Freelancer Contractor / Business Associate and Virtual Assistant / Project Manager
Genpact Services LLCAugust 2,2007 to January- Northbridgeway AveProcess Associate
Northgate Filinvest City* Collections
Alabang Muntinlupa City* Customer Service
* Procurement and Back-office Support
* Sales
University Loan Services April 24 to July 12, 2007
Asia Inc.International Sales Agent
The Peak Tower* Loan Consolidation
Leviste cor. Rufino Ave
Makati City
Phibi.Com Contact CenterMarch 21 to April 2007
Orient Square Bldg, Outbound Call Center Agent
J. Vargas Ave, Ortigas City* Timeshare Account
One Global Contact CenterDecember 2006 to March 20, 2007
Antel Bldg, J.Vargas AveOutbound Call Center Agent
Ortigas City* Timeshare Account
Amkor Technology Phils May 1999 to November 2006
Laguna TechnoparkMachine Programmer
Sta. Rosa, Laguna Line Leader
Highly Galaxy Inc.March to September 1997
3rd Flr.Starmall AlabangAccount Executive,
Alabang, Muntinlupa City
Trainings:
Banking 101
Exceptional Customer Service
Internet and Basic Computer Applications(MS Word, Excel,Powerpoint)
Canva Training (editing skill)
Google MyBusiness
Google Analytics
SEO
People Management
Educational Attainment:
TertiaryWest Bay College of Alabang
BS Business Administration Major in Management
4th yr. Graduating
Cajiles Comp. Ilaya, Alabang, Muntinlupa City
June 2010 - March 2011
TertiaryPamantasang Lunsod ng Muntinlupa
BS Business Administration Major in Management
3rd yr
Poblacion, Muntinlupa City
June 2009-March 2010
VocationalMuntinlupa City Technical Institute
Hotel and Restaurant Services
Food and Services, Bartending
June – December 2008
TertiaryFar Eastern University
BS Commerce Major in Accounting
3rd yr
Nicanor Reyes St. Manila
June 1993 – September 1995
SecondarySan Roque Catholic School
Motelibano St. Alabang, Muntinlupa City
June 1998 – March 1993
Character References
Available upon request
PERSONAL DATA
Gender: Female
Status : Separated
Birthdate : Manila
Height: :5’4 ft
Religion:Roman Catholic
Applicant,
Rosanna F. Diaz