Rosangel Herrera

ROSANGEL HERRERA Bachelor's in Human Resources | Administration | Virtual Assistant Who am I? I am a graduate in Industrial Relations with experience in various companies. I am passionate about providing exceptional customer service and carrying out precise tasks related to document processing and archiving. I have had the opportunity to oversee accounting and manage human resources, including organizational training and recruitment. As a virtual assistant, I've incorporated these experiences to provide valuable support and assistance to clients in various tasks. Contact Details Phone: (- Email:-Address: San Antonio de los Altos, Venezuela Linkedin: https://www.linkedin.com/in/rosangel-herrera/ GitHub: https://github.com/rosangelhe Objective I am looking for a position as a virtual assistant with experience in multitasking and the use of productivity tools. My goal is to alleviate the workload of my clients, allowing them to focus on what truly matters. Technical Abilities Administrative and Accounting System Proficiency: Proficient in the use of administrative and accounting systems, including A2 Administrativo and Profit. Document Organization and Filing: Skilled in organizing and filing documents efficiently to ensure easy retrieval and data management. Customer Service and Vendor Management: Experienced in providing top-notch customer service and managing vendor relationships to ensure smooth operations. Human Resources Process Management: Competent in handling human resources processes, including recruitment and selection, to support the company's HR needs. Microsoft Office Tools: Proficient in utilizing Microsoft Office tools, including Word, Excel, and PowerPoint, to enhance productivity and communication. Skills Administrative Skills Time Management Customer Service Technical Proficiency Data Management Courses Completed Virtual Box CDLE (2022) Basic Programming (2022) Adaptive Leadership: Enhancing My Skills (2021) Industrial Safety (2017) Microsoft Office Tools (2016) Professional Experience HR Assistant (Remote) - En3D Venezuela | May 2021 - December 2022 Contributed to the creation and execution of the organizational training plan. Maintained well-organized and managed files. Supported the achievement of daily goals for the Human Resources department. Ensured compliance with the company's human resources policies. Collaborated with the team in various areas of the department. Participated in recruitment and selection process management. Acquired and sourced talent in the IT field. Administrative Assistant (Hybrid) - Toldos Santa Barbara C.A. | December 2016 - November 2020 Provided customer service through various channels, ensuring satisfaction. Carried out processing, receipt, and organized document filing accurately. Negotiated directly with suppliers and ensured the continuity of essential services. Conducted analysis of administrative activities, including inventory control, accounts, and billing. Coordinated all administrative and logistical activities related to events and meetings. Administrative Assistant - Farma Ágil C.A. | May 2016 - September 2016 Supervised administration and accounting management, including cash handling, inventory, and account control. Managed product distribution and maintained accurate sales records. Conducted direct negotiations with suppliers and managed essential services. Carried out registration and billing tasks using the A2 Administrative and Accounting system. ACADEMIC BACKGROUND Andrés Bello Catholic University (UCAB) Bachelor's in Industrial Relations | 2017 - 2023 Human Resource Management, Project Management, Compensation and Benefits, Labor Negotiation, Occupational Health and Safety, Personnel Recruitment and Selection. Fermín Toro Technical Commercial School Intermediate Technical Degree with a specialization in Tourism | 2010 - 2016 Document Control and Registration, Accounting, Basic Office Skills, Business Administration, and Computer Science. Alpha Learning Institute English Studies (INTERMEDIATE MODULE) | 2014 - 2017 At this institute, I received training in conversational, written, and academic English. During this period, I participated in various instructional workshops aimed at different levels of proficiency.