Rosalyn M. Gutierrez
VIRTUAL ASSISTANT
MANILA, PHILIPPINES 1008
--Skype: live:.cid.810e7391d6fdeb2f
“I am a VIRTUAL ASSISTANT looking for more people to work with!”
Objective
As a Virtual Assistant, it is my job to ensure your e-commerce business or company run smoothly and grows through accomplishing tasks in a daily basis.
Education
Right Technicomm International
Finishing Course for Call Center Agents
2014
Ramon Magsaysay High School
2004
experience
Virtual Admin Assistant
Gold Mine Consulting LLC
Admin Tasks
Lead Generation
Poster Creation
Facebook Page and Ads
Email Marketing Campaigns
eBay Product Researcher & Lister
Superdealsnsales77, antcamp1819
E-Commerce Tasks
SEO Friendly Product Listing
Navigation of Seller Account (eBay)
Product Sourcing
Amazon Retail Generalist (BPO)
E-Commerce Tasks
Taking in phone calls
Answering order inquiries
Process refund and returns
Filing of A to Z guarantee claims
Checking status of order and deliveries
Assisting complaints
Personal Skills
Market Research
Can successfully work in a team or independently
Can work under pressure and multi-task
Can deliver quality work
software used
Zik Analytics
SKU Grid
Salesforce
Slacks
Zendesk
Canva for BASIC main photo editing
Adobe Photoshop CS6