Highly skilled IT Senior Quality Assurance Software Analyst who has seven years of experience in testing complex business client applications testing. Possesses excellent abilities to create testing strategies and implement them to ensure delivery of sound applications. Has a Bachelor’s Degree in Computer Engineering and has strong analytical skills and creativity. A highly detail-oriented with an eye towards software perfection. A very analytical approach to problems solutions. A highly creative and able to think outside of the box and has strong code defect identification and resolution strategies
I also had an experience of being a customer support for about 2 years for answering complaints to an application. On my first job, I decided to go first into an email support of an application because I’ve been fascinated by technology all my life, and I also love working with people. I want to use my technical know-how to directly solve issues that customers are having. I want to be the person that makes life easier and more enjoyable for folks who’ve run into a problem.