Ros Daniel Abalos

 Ros Daniel Abalos Meycauayan City, Bulacan, Philippines --Driver’s License code A,B Objectives Dedicated and results-driven customer service professional as an order processing specialist with 4 years of experience in providing exceptional service and resolving customer issues. Seeking to contribute strong communication and problem-solving skills to a dynamic team at TaskUs Philippines. Professional Experience TaskUS Philippines — Customer Service Representative (2021 - 2025) Efficiently processed and activated customer orders with a focus on accuracy and timeliness. Collaborated with sales teams to verify order details, ensuring alignment with customer requirements. Resolved order discrepancies and addressed customer inquiries related to order status and activation. Implemented process improvements that led to a 100% reduction in order processing time. Conducted training sessions for new team members on order activation procedures and systems. Maintained accurate order records and documentation to support inventory management. Consistently met and exceeded performance targets for order processing accuracy and efficiency. Skills Order Processing: Proficient in processing and activating customer orders with a high level of accuracy. Communication: Strong verbal and written communication skills, including the ability to convey complex information clearly and concisely. Problem-solving: Proven ability to identify and resolve issues related to order activation and fulfillment. Organizational Skills: Excellent organizational and time-management skills to handle multiple tasks and prioritize workload effectively. Team Collaboration: Ability to collaborate with cross-functional teams to ensure seamless order processing. Customer Service: Proven ability to deliver high-quality customer service, resolve issues, and exceed customer expectations. EDUCATION Meycauayan West Central School Elementary -) Meycauayan City, Bulacan Meycauayan National High School High school -) Meycauayan City, Bulacan ACLC College of Meycauayan Accountancy Business & Management Senior High School -) Meycauayan Bulacan CHARACTER REFERENCE Angelica Roxette Nicolas Patricia Oronan Angel Singh Call Center Agent Call Center Agent Call Center Agent Webhelp Jp Morgan & Chase Co. TaskUS- - - I hereby certify that the above information is true and correct to the best of my knowledge and belief, further I have submitted my voluntary and that will wait for employment