Rorisang Aguthor Sekuba

WORK HISTORY Legal Intake Specialist (Remote International) Legal Conversion Center | Feb 2022 - Mar 2023 -Evaluate prospective client inquiries and phone calls. -Analyze their case fit. -Performing miscellaneous clerical tasks -Spreadsheet management -Onboarding new clients by filling out necessary paperwork and putting together initial case files -Entering client information into computer systems Real-Time Administrator & Pre-Sales Administrator RORISANG SEKUBA EXECUTIVE SUMMARY I am a results-oriented individual with excellent communication and organisational skills. I am highly creative and motivated to excel. I have a deep understanding of customer care, administration and dispatch/ logistics processes and experience with international clientele. I have experiences with excel, CRM and SAGE CORE SKILLS Advanced Computer Skills Microsoft Suite Knowledge Telephone Etiquette Well Spoken Problem-Solving Exceptional Customer Service Critical Thinking Time management Fluent in 3 languages ( English, Afrikaans and Sepedi) CONTACT DETAILS Residential Address: 158 Reginald Avenue, Doreg AH, Akasia, 0182 Email-Contact Details:- Altron Bytes | Dec 2020 - Dec 2021 -Supports attendance lines and occurrence entries -Monitors real-time business performance - Monitors non-adherence and communicates out-of-line situations -Reporting and administration -Adjusts real-time schedule to accommodate extra-time as governed by scheduling processes -Prepare quotes -Create reports of install base data used for proposals and renewals -Data entry -Prepare meetings and Ad-hoc duties Despatch Clerk Communica | Nov 2018 - Dec 2020 -Performing quality checks to ensure packaging is not damaged before loading -Document Controlling -Handling all dispatch to client base including international parcels -Invoicing and issuing of documents -Fleet Controlling -Communicating with clients via email and telephonically -Handling Queries -Route Planning -Track local and international data -Recording and maintaining data -Booking and collecting shipments -E-commerce and UAfrica Customer Service Consultant Affinity Mobile | Aug 2018 - Oct 2018 -Answering incoming telephone calls -Handling client acquisition and servicing -Ensuring customer satisfaction by handling day- today affairs Organizational Manager Kingdom Sword Ministries | Jun 2015 - Jul 2018 -Organizing and managing events - Liaising with sponsors and partners -Booking appoints -Handling administrative duties -Handling and safekeeping confidential documents -See smooth day-to-day running of the organization ACADEMIC PROFILE Tshwane North College Reneilwe Learning Centre N1 -N3 Civil Engineering | Apr 2016 Matric Upgrade | 2018 - Civil and Construction Drawing - Civil Mathematics - Agricultural Sciences - Mathematical Literacy Brentwood e-learning College Human Resource Management | May 2018 - Outline the objectives of Human Resource Management in an Organization - Outline the main objectives of recruitment processes in an organization - Training and development Daspoort Secondary School Matric | 2012 - English - Afrikaans - Geography - Life Sciences - Life Orientation WORK REFERENCES Betty Makhukhule Warehouse Supervisor, Communica-/- Bongi Ntuli Sales Manager, Communica-/- Ntokozo Mthethwa Work Force Supervisor, Altron Bytes-