Rori Diane Nunez
Customer Service Specialist
I am a Goal-Oriented Virtual Assistant who specializes in Customer Service. I previously
worked as a Customer Service Specialist for almost 3 years and I learned the importance
of instilling quality customer service to the business. I was once an Appointment Setter in
a Pressure Wash Company located in the United States. And I also became a Brand
Promoter in one of the biggest Telecommunications Industries here in the Philippines.
https://www.facebook.com/diane.sevan08
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Work Experience
Educational History
Spray Pressure Wash | June 2021
INFORMATICS COMPUTER COLLEGE
January 2017- June 2017
Appointment Setter
Conduct a day-to-day cold calling to the given
numbers of leads, offer them services and book them
on appointment.
Success Manpower Agency |-
Sales Promoter/ Customer Service Rep
Microsoft Office, Basic Photo Editing, Basic Logo
Design
Familiarizing computer parts
How to repair the PC when in trouble
SABANG NATIONAL HIGH SCHOOL
June 2014-March 2015
Manage day-to-day transactions with a lot of
customers, sell them our products., helping them find
the specific products, and showing them how to
properly use them.
Handling customers throughout the buying process.
Skills Summary
Good communication skills
Basic logo and photo editing
Do cold-calling to the given leads
Email Management
Admin Tasks
Order Fulfillment
Data Management
Awards Received
Most Outstanding Employee of the Year,
Success Manpower Agency
Top 5, Filipino News Writing
Serviice & Loyalty Award
