Electrical Engineer with past experience in IT supports in the Fintech and IT Organization. I have worked as an IT Support Specialist (Backend). I have detailed knowledge of verifying customers' identity(KYC- Know Your Customer) using Postman after confirmation in the Azure Database debug console. I am proficient in the use of Microsoft Excel and Google spreadsheet for reporting, analysis, and collaborative work in the workplace. I write SQL queries( MSSQL, MYSQL, POSTGRESQL) to solve customer complaints at the backend. I have detailed knowledge of working with CRM Tools.
Currently, I am looking for job opportunities to work independently or in a team to proffer business-driven solutions as a Support officer.