RESUME
ROOP RA J
Bldg. No. 10, Westpac Apartment
Zone. 25, Street. 910
Al Mansoura,
Doha, Qatar
Email:-Mobile: -
Carrier Objective
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To gain the position of storage or Cloud consultant that will utilize my experience towards achieving the
challenging goals and objectives of the organization.
Core Competencies:
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Overall 20 Years in IT industry and 14 years of professional experience in Storage Industry (SAN and NAS)
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Comprehensive knowledge of storage protocols like Fiber Channel, ISCSI, NFS, CIFS, and NDMP
protocols
In-depth knowledge of networking/distributed computing environment concepts,
In-depth knowledge of data lifecycle management tools, methodologies, and solutions
Ability to set priorities, schedule, handle multiple tasks and meet deadlines
Possess strong interpersonal, management and relationship building skills
Self-motivated, attention to detail with excellent communication skill
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Technical Exposure
Storage: PowerStore, PowerScale, Isilon, VXrail, Unity, XtremIO, VNX II-Series, VNX I-Series, Dell Storage
(Powervault, SC Series, EqualLogic), CLARiiON series CX-4, CX-3 & CX-2 all models, Symmetrix VMAX &
DMX, Hitachi Storage: USP & AMS 1000, NetApp V3050.
Replication, Migration & Software Tools: SyncIQ, SnapshotIQ, SAN Copy, Snapview, Mirror view, VNX
Snapshot, Recover Point, SRDF, Time Finder, Open Replicator, Unisphere, Navisphere (Manager, Analyzer,
CLI), SMC & ECC, HBAnywhere, SAN Surfer, EMC Power path, Fabric Manager, EMCOPY.
Operating Systems: VMware ESX 7, 6.7,6.5, 6, 5, Windows 2019, 2016 Windows 2012, 2K3 & 2008.
Trainings & Certification________________________________________________________
Google Cloud Certified Professional Cloud Architect - GCP
VMware Certified Professional - Data Center Virtualization 2021
Specialist - Implementation Engineer, PowerScale Version 3.0 certificate
Isilon Solutions Specialist Version 3.0 Implementation Engineer (EMCIE – ISILON)
Specialist – Implementation Engineer, PowerStore Solutions Version 1.0
Specialist - Technology Architect, Midrange Storage Solutions Version 2.0
Specialist - Technology Architect, Midrange Storage Solutions Version 1.0 (DCS-TA)
Specialist – Implementation Engineer, SC Series Version 1.0
Specialist – Implementation Engineer, PowerEdge Version 1.0
EMC Information Storage and Management (EMCPA) V4.
Technology Architect, VNX Solutions Specialist Version 8.0 (EMCTA)
Unity Solutions Specialist Version 1.0, Implementation Engineer (EMCIE - Unity).
Isilon Solutions Specialist Version 1.0 Implementation Engineer (EMCIE - ISILON).
VCE Vblock Systems Deployment and Implementation (VCE-CIIE-Storage)
VCE Vblock Systems Deployment and Implementation (VCE-CIIE)
VCE Certified Converged Infrastructure Associate (VCE-CIA)
ITIL Foundation (2011).
EMC Certified Implementation Engineer-Expert (EMCIEe -VNX Solutions Expert).
EMC Certified Implementation Engineer (EMCIE -VNX Solutions Specialist).
EMC Certified Solutions Design Specialist (EMCTA-VNX Solutions Design Specialist).
EMC Proven Professional for Technology Foundations (EMCPA)
Professional experience
Senior System Engineer with Advanced Business Computing, Doha, Qatar
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Nov 2015 to Present
Google Cloud landing Zone Implementation.
Planning, Designing and leading Implementation, Migration and support of PowerStore,
PowerScale, Isilon, VXrail, Unity, XtremIO, EMC Recover Point, VNX II-Series, VNX I-Series, Dell
Storage (Powervault, SC Series and ME Series), Brocade and Cisco SAN switches.
Provide Technical Consultancy to Customers.
Support ABC EMC Pre-Sales Team on RFP/RFQ, Low level, High level design and implementation.
Environment Assessment, data collection and performance analysis.
Providing technical consultancy on SAN Switch migration (Brocade and Cisco SAN Switches).
Design and implementation of DR solution.
Design and perform DR drill activities.
Provide EMC break fix support to customers.
Develop project and technical documentation for solutions implemented.
Providing project hand over training to customer.
Helping accounts and logistics team on BOQ analysis and hardware verification.
Providing technical consultancy on Data Center relocation activities.
Storage Technical Lead (Associate Principal Engineer) with EMC Data Storage Systems, Bangalore
Dec 2008 to Oct 2015
As a Technical Lead managing 15 support engineers and support for EMC Platinum and Diamond
customers, Working closely with Implementation & Field engineers on Storage Implementation,
Migration and managing technical escalation across the globe. Also helps customers and field
engineers to follow upgrades, FCO’s and New ETA’s etc. Being a technical lead my primary
responsibility is to take care of the EMC VNX support team on technical front. Responsibility includes
Coaching, Mentoring, Escalations and Quality Auditing.
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Strong Leadership & Motivational Skills, demonstrated ability to guide, control & direct
Good teamwork with other partners, Ability to solve technical problems at all levels.
Knowledge on ITIL process, Strong team player and able to communicate effectively with
customer and partners.
Excellent knowledge of the IT environment and its future trends, Ability to communicate complex
technical contents plainly and simply.
Working closely with Professional Services, Pre-Sales, Implementation Delivery Engineers and
Field Team on Design, Implementation, Installation, Migration, Upgrade and Escalations.
Expertise on VNX II-Series(8000, 7600, 5800, 5400, 5200), VNX I-Series(7500, 5700, 5500, 5300,
5100), CLARiiON series CX-4, CX-3 & CX-2 series
Worked on Fabric & Device Manager including Cisco, Brocade and Mc data switches.
Configuration and troubleshooting for replication and migration technologies like Mirror view,
Snap view, SANCopy and Recover Point.
Host integration in EMC Arrays for Windows, Unix and VMware Environment
Storage Provisioning and allocation for VNX & CLARiiON using Unisphere, Navicli and ECC
Virtual Provisioning and allocation for VMAX & DMX using SMC, Solutions Enabler and ECC
Storage Monitoring and analyzing the SP Logs and by using Performance logs to check the
Utilization of the resources & recommendations to the customers if any hardware/Software
Components need to be upgraded.
Senior Project Engineer with Wipro Technologies, Bangalore
Sep’04 to Nov’08
Worked as Senior Project Engineer in Technology Infrastructure Services division of WIPRO, Supporting
Global Projects in offshore India
Project: Shell Petroleum – Bangalore, Storage Administrator, Jan 2008 to Nov 2008
Managing Shell Malaysia Data Center remotely for Hitachi AMS & USP Storage, NetApp and EMC
Storage Array’s
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Storage Provisioning on Hitachi, NetApp (CIFS, ISCSI & NFS) and EMC series.
Managing Hitachi USP and AMS Storage using the Storage Navigator, Navigator Modular and
HDVM and also worked with NetApp Filers.
Managing CLARiiON storage array using Navisphere Manager and Navicli
Storage Provisioning, LUN Masking, LUN Migration using SMC, ECC and solution enabler.
Configuring Zoning and monitoring Brocade and CISCO Switches.
Project: EMC Computer Systems – Bangalore, PSE LAB- Shift Lead, May 2005 to Dec 2007
Supporting EMC CLARiiON Technical Support in PSE Lab’s in Subramania Arcade Bangalore.
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Being a Shift lead I was taking care of the Shift, SLA, People Management and Report
generation per day, weekly and monthly basis. Was taking care of the Billing, Shift Scheduling
etc.
Responsible for managing support issues related to EMC CLARiiON and Disk Library in SAN
and NAS environments,
Responsible for second level of support to analyze SP collects, run BGVs on disks, FBI and
other tools for troubleshooting and validate the data integrity and backend loop testing.
Worked directly with customer and field engineers resolving hardware and software issues
via remote login, globally dispatch field employees to resolve and repair technical problems
that require on-site maintenance.
Providing support for High-end Storage Systems in terms of storage provisioning, masking and
LUN Migration.
Troubleshooting on replication software’s like Snap view Snapshot and Clones, Mirror view
and SAN Copy
Regular health checks for the storage boxes and working proactively to avoid any data loss
due to any hardware or software failure.
Project: TUI Travel PLC UK – Chennai (Offshore), Project Engineer, September 2004 to May 2005
Providing technical support round the clock for Infrastructure Services, Handling AD issues, mail server
issues, backup issues, telecom issues and IBM mainframe application issues to Corporate users at TUI
spread all over the UK region.
Senior Engineer-PC Services with Wipro InfoTech, Bangalore
Mar’03 to Sep’04
Help Desk Engineer with Wipro Info Tech (Contract), Cochin
July’02to Mar’03
Educational Qualifications______________________________________________________
1994 – 1997 Diploma in Computer Hardware Maintenance from Kerala technical education board
(Govt. Polytechnic, Cherthala, Kerala, India)
Personal Details_______________________________________________________________
Date of Birth
Passport Number
Marital Status
Nationality
Languages known
Address
Phone
: 31th May, 1979
: V-,- to-
: Married
: Indian
: English, Malayalam, Hindi, Tamil.
: Bldg.10, Westpac Apartment, Al Mansoura, Doha,Qatar
: Mob. -